This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Legacy Auto Centre & Hashiriya Tuning
- Automotive
- Ottawa, ON
About this business
Location details
1752 Carling Ave, Ottawa, ON, K2A 1E1, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
We took our car to Legacy for a few years, including for several major repairs and had generally positive experiences. Then, about 5 months ago, we tried to book an appointment but no one responded. We tried calling several times over the next 2 months but never heard bac. I wonder if they have gone out of business? We now take our car to another repair shop nearby and we've learned that several of the repairs that Sean's team did were poor quality and/or caused permanent damage to some engine components. This review used to... read more
Brought them a tricky problem, my older Prius V that was exhibiting symptoms of a head gasket failure (known issue with higher mileage Prius). Dealer tried to take me down the road of trial and error troubleshooting (injector cleaning, Throttle body cleaning, coil pack change, etc) which would have been very expensive. Legacy did a proper diagnoses, quoted me a price with the caveat they would need the vehicle for weeks which I was OK with. Head gasket replacement on this vehicle is a tricky, finicky, complicated PITA of a j... read more
Have brought my car here several times. The last 3 of my visits was to figure out a mysterious rattle. Each time I brought my car in, it's always there for about 3 days, sometimes longer (despite making an appt ahead of time). And I'm always the one to phone in to check its status, never the other way around. I definitely agree with other reviews; they are not the greatest communicators. They also need to figure out a system to notify employees when someone is at the front. People are always standing around waiting forever u... read more
Legacy Auto staff were nothing but super accommodating. Offering a loaner as I needed to work, keeping me updated of the issues they found as the work was being done, and even allowing minor adjustments to an alignment issue that was reoccurring. The alignment was not a fault of their own, and was a manufacturing defect. Many issues with the dealership were addressed by Sean and the other Techs working on my vehicle. Multiple vehicles taken to them over the years, and a few purchases as well. Thanks guys, Keep it up!
My review the other day would have been one star had I not gone to the shop today and talked to the main tech Pedro. Pedro is a very polite and well mannered young man who I hope opens his own shop one day. My experience with Legacy was not the greatest as Sean assumed another tech -from another shop- was giving me updates on my repairs. Although the tech gave him my contact information to give me updates. I had called Sean on more than one occasion and left more than one message the most recent being today around 3:40pm. I ... read more
Frequently asked questions about Legacy Auto Centre & Hashiriya Tuning
How is Legacy Auto Centre & Hashiriya Tuning rated?
Legacy Auto Centre & Hashiriya Tuning has a 4.7 star rating with 131 reviews.
When is Legacy Auto Centre & Hashiriya Tuning open?
Legacy Auto Centre & Hashiriya Tuning is closed now. It will open on Monday at 8:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com