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Leesa Sleep
- Business Services
- Virginia Beach, VA
About this business
Location details
3200 Pacific Ave, Virginia Beach, VA, 23451, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Started sagging. Did not honor warranty.
19 days later and still don't have my mattress. Engaged with customer support after no shipping notification for two weeks. Customer support refunded my mattress by mistake and then tried to re-invoice me for more than I had initially paid. I had to call repeatedly to confirm the mattress shipped and still haven't received email confirmation that it shipped. The major reason we bought this mattress when we did was to avoid sleeping on an an air mattress after a long distance move. That certainly didn't work out. At this poin... read more
BUYER BEWARE!!! I made a large purchase from leesa.com ($1,600) because I was promised it would be delivered on April 1st. One day later, I found out that, no it would not be delivered on April 1st. I called customer service and spoke with Bethany about an immediate refund as nothing has been shipped(except free pillows). Instead of processing a cancellation and refund, she wrote me an email stating the delivery process has started, therefore we cannot process refund until you refuse delivery. I won't be at the address to re... read more
worst service I've ever experienced and they are totally unresponsive. The bed frame is broken and they ignore the problem or are extremely slow to reply. This problem has been going on for over 10 weeks. Every time I call the main # I go to voicemail, which is never returned. They should stop its gratuitous messages and respond to a dissatisfied customer.
**good quality mattress but needs air-out strong smell after unpacking** We purchased a Leesa Hybrid in October. It is a good quality mattress, firm and supportive, and I like it that the movement is isolated, so if I get up or move at night, I won't wake up my wife. However, After we bought it, We have been running a fan in our bedroom for 7 weeks on this mattress to get the smell is off to the level that we could sleep on it. Even after 7 weeks, if I keep the bedroom door closed for a day, I could still smell it. I still s... read more
Frequently asked questions about Leesa Sleep
How is Leesa Sleep rated?
Leesa Sleep has a 3.8 star rating with 42 reviews.
When is Leesa Sleep open?
Leesa Sleep is open now. It will close at 6:00 p.m.
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