Lee Health Coconut Point Emergency Department

A Fed only 

on Google

6 days ago

My name is David Alexander Henley (DOB: November 8, 1993). I am submitting this formal grievance regarding the care I received from Dr. David M. Ondrako in the Emergency Department at Coconut Point. I respectfully request that this complaint be investigated through Lee Health’s Patient Relations, Quality Assurance, and Physician Peer Review processes. This complaint is not based on the fact that I did not receive narcotic medication. Rather, it concerns what I believe was inaccurate medical documentation, dismissive communic... read more

Corrina Dooley 

on Google

a month ago

Having to wait 30 minutes to enter the ER because lack of communication to see my spouse that was bought in by an ambulance that i followed there was infuriating. I have never heard of making someone wait to enter the ER to see a patient until they get “settled in” it was just infuriating. Never ever have I had that experience. I would be more understanding if some type of severe, critical & immediate measures for care were being taken. It was triage. What difference would it have been if I came in the ambulance with the pat... read more

Traci Braun 

on Google

2 months ago

I would like to give all the stars to Dr Chambers at Lee Coconut emergency. When I saw her, it was my third time to the ER for pain management. I told her that I had just had an appointment with my pain management doctor, not a Lee Health doctor. Dr Chambers did not like what she was seeing from the initial exam, no feeling below my knee, and no reflex. Dr Chambers said I would immediately be transported to Gulf Coast Medical, I would see a neuro surgeon after having an MRI. Dr Chambers made things happen in mere minutes aft... read more

Timothy Baum 

on Google

2 months ago

Recently went to see a heart doctor and he recommended stress test and echo cardio test as a doctor The oath that they take is to look out for the patient not the hospital. Nobody mentioned to me that if I went elsewhere, I may pay a zero copayment partially my fault I did not call Aetna won’t happen again $1100 later versus zero buyer beware do your homework call your insurance. I’m retired on a fixed income as many paying off $1100 at 28% thank you. 

kelley adams 

on Google

4 months ago

First, I went to urgent care. The doctor there told me they didn’t have anyone thereto work the ct scan. So she sent me to the ER right near by. I sat there for 3 hours and the waiting room was empty. I could be in my deathbed before I would ever go here again.