LDR Headgear LLC

Allison Duncan 

on Google

a year ago

Poor communication. Made a purchase at 10pm at night. Immediately emailed asking to cancel due to finding the color my son wanted in stock on a different site. The next day they offered to send the out of stock color. We declined and asked for a refund. They then said the product had already shipped. We still asked how to return it. They said they a shipping label would have to be sent. We continued to ask for the label without response. The package was never opened. Still a month later and no response. Doesn’t look like ret... read more

Allison Goree 

on Google

a year ago

Poor communication. Made a purchase at 10pm at night. Immediately emailed asking to cancel due to finding the color my son wanted in stock on a different site. The next day they offered to send the out of stock color. We declined and asked for a refund. They then said the product had already shipped. We still asked how to return it. They said they a shipping label would have to be sent. We continued to ask for the label without response. The package was never opened. Still a month later and no response. Doesn’t look like ret... read more

Anonymous 

on Google

a year ago

Poor communication. Made a purchase at 10pm at night. Immediately emailed asking to cancel due to finding the color my son wanted in stock on a different site. The next day they offered to send the out of stock color. We declined and asked for a refund. They then said the product had already shipped. We still asked how to return it. They said they a shipping label would have to be sent. We continued to ask for the label without response. The package was never opened. Still a month later and no response. Doesn’t look like ret... read more

Zac Collins 

on Google

a year ago

Wonderful product with even better customer service. Couldn’t recommend enough. 

Jesse Jess 

on Google

a year ago

Terrible refund policy, 15 days from purchase, test it takes a week to get to you and 25% restocking fee yet they charge you to ship it. Be careful and buy from someone else with better policies.