LAZ Parking

abittoxic 

on Google

3 months ago

DO NOT PARK HERE EVER!!! We ended up getting stuck in the lot trying to get out. Don’t park here, the scanner on the ticket machine doesn’t work. The attendant who answered after almost 5 minutes of waiting on the phone ended up just hanging up on us. We were stuck there for over 20 minutes. Overpriced and unusable. I think I found out why the lot was so empty. At least the second attendant was helpful. Edit: We we’re trying to leave well before our prepaid time ended, that was not the issue. 

Alexander Kogan 

on Google

5 months ago

Awful experience with booking parking there online with BestParking ! The automatic gate lets you in, but doesn't let you out. No attendant on premisses and customer service reps (via Help button) just hang up on you. BestParking reps tell you to contact LAZ. Especially exciting in the middle of the night. Hint: if you get in such situation - just push the gate up and go out. 

Aleyna Tezcanlı 

on Google

6 months ago

extremely rude and unprofessional staff. A black woman at the entrance didnt inform us that the parking lot was full and responded disrespectfully when I asked if I could park. then she blocked my car with another vehicle, making it impossible to exit. Completely unacceptable behavior 

Ann Birner 

on Google

a year ago

Paid in advance but no spots available upon arrival. No attendant and no one answered at the LAZ customer service line. Other drivers in the same situation were parking in tandem spots that I felt might box another car in and/or put my car at risk of a hit, so I left and parked elsewhere. Hopefully my credit card dispute for prepaid spot will hold up. UPDATE: Luis in customer service called me back and credited my purchase. Could not have been more pleasant or helpful. 5 stars for Luis but overall not a great experience.