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Lawton House Surgery, Bromley Rd, Congleton, CW12 1QG, United Kingdom
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 6:30 p.m. | |
Tue | 8:00 a.m. to 6:30 p.m. | |
Wed | 8:00 a.m. to 6:30 p.m. | |
Thu | 8:00 a.m. to 6:30 p.m. | |
Fri | 8:00 a.m. to 6:30 p.m. | |
Sat | Closed | |
Sun | Closed |
Absolutely mental trying to contact these people. Shifted their booking to an online portal, which sounds great: no more rush for the phone! What they did, however, was just move the rush to the online portal. Rather than allowing you to fill a form out anytime of day, which they'd get around to as and when, it is closed when they've had enough for the day. A day in which they would not actually be seeing all the people that have contacted them regardless. So, in order to book a non-urgent appointment, you still have to rush... read more
Great GPs, the issue is the management of the practice. The user experience contacting the practice by phone or online is very poor. The new on line triage process to try and get an appointment is a shockingly poor idea. The person who came up with the online triage process should be sacked!
Had to leave work to go home sick. Rang the Doctors for hay fever tablets as everything I brought did nothing they told me to book online then had to ring them back. I pay for prescriptions so I don't see the problem why the doctor could not send me something to help very disappointed maybe if I was a down and out I'd of gotten the help I needed
Everything is online these days can't just phone and make appointments wat about vulnerable people and elderly people that can't do these things it's wrong and the receptionist that I spoke to wasn't very helpful I didn't find
I'd be lost without the care and dedication off the Dr's here at lawton house surgery, they have always made sure that anything new with my health is seen and assessed promptly. I can't thank them enough they have been and continue to be honest,caring and want to help me deal with my ill health and for that I'll be forever grateful 🙏 you're health is everything and when you don't have good health having a dedicated team like my Dr's is everything ❤️
Lawton House Surgery Dr Dutton Ac & Partners has a 3.6 star rating with 38 reviews.
Lawton House Surgery Dr Dutton Ac & Partners is open now. It will close at 6:30 p.m.
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