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Launch Credit Union

3.7

About this business

Location details

300 South Plumosa Street, Merritt Island, FL, 32952, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.7188 reviews
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Craig M. Hicks's profile image
Craig M. Hicks 
on Google
a month ago

★☆☆☆☆ – Launch Credit Union: dishonest, dismissive, and fact-averse. I applied for a home equity loan with Launch Credit Union, and what I experienced was negligent at best and deceptive at worst. My application was denied based on a completely inaccurate Automated Valuation Model (AVM) that claimed my home had 3 bedrooms and excluded a 350 sq ft fully finished, HVAC-connected Florida room — space that’s absolutely livable and part of the gross square footage. Here’s where it gets worse: Shelly Farrell from Launch claimed th... read more

joshua Stapinski's profile image
joshua Stapinski 
on Google
2 months ago

Angela and Veronica are the absolute best. They make every trip in easy and enjoyable. 

Mia Kamenelis's profile image
Mia Kamenelis 
on Google
2 months ago

TERRIBLE CUSTOMER SERVICE. I have been banking here for 15+ years and could not believe that they would not give me my money back on a fraud case. I explained the entire situation to them and said “sorry nothing we can do” even though they KNEW it was wrong. I lost ALL of the money in my account. Unfreakingbelievable. I am appalled and will absolutely be switching banks after all this time. 

Jeremy Brogdon's profile image
Jeremy Brogdon 
on Google
3 months ago

Big thanks to Keyla at the Merritt Island branch for helping me reopen and settle my accounts. She was great and made the process bearable. 

Zack Raynor's profile image
Zack Raynor 
on Google
4 months ago
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Frequently asked questions about Launch Credit Union

How is Launch Credit Union rated?

Launch Credit Union has a 3.7 star rating with 188 reviews. 

When is Launch Credit Union open?

Launch Credit Union is open now. It will close at 6:00 p.m.  

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