L'Auberge Casino Resort Lake Charles

veronica silva 

on Google

4 weeks ago

I was wearing a long sleeve dress that went to above my knees with a jacket. I sat a roulette table with my boyfriend on his birthday and we made some bets. I had a manager come to me and tell me an employee was complaining about my outfit and I needed to stay seated. What? See photo. This is beyond ridiculous. A corporation should not turn away actual business for an employee that is angry about themselves. 

Cynthia R Phillips 

on Google

4 weeks ago

Ms. Lakendria was amazing, understanding, and thorough in helping resolve my room issue. My first time guest was quite impressed with the room and whole ambiance of the casino. We also both had a great and relaxing Spa Treatment in the newly renovated Spa du lac! 

Andrew McNally 

on Google

4 weeks ago

Save your money and avoid stopping here. It is worth the extra 40 minutes of driving to reach Coushatta. The slots there are among the best I have encountered. I spent $1,000 without a single bonus; I recognize this is gambling, but this location feels like a joke. The floor is less than half the size of Coushatta’s. As I mentioned, simply keep driving to Coushatta. 

John Leger 

on Google

4 weeks ago

Casino and hotel is nice, service and logistics are terrible, Checked in on Monday, and im checking out tomorrow morning, room wasn't cleaned once or towels replaced, I asked twice. Once again nothing. Casino pushes the app for easier process. Ok i downloaded the app took forward to get it working, not the hotel's fault, but yesterday the machine had a glitch and $25 went missing the support on the app gave me instructions and told me to give it 24 hours for it to appear on my end. 24 hours later it didn't appear the support... read more