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Lash Auto Group Service
- Auto Repair
- Elmsford, NY
About this business
Location details
410 Saw Mill River Rd, Elmsford, NY, 10523, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 5:30 p.m. | |
| Tue | 7:00 a.m. to 5:30 p.m. | |
| Wed | 7:00 a.m. to 5:30 p.m. | |
| Thu | 7:00 a.m. to 5:30 p.m. | |
| Fri | 7:00 a.m. to 5:30 p.m. | |
| Sat | 8:30 a.m. to 4:30 p.m. | |
| Sun | Closed |
In November I called VW in a panic because my horn stopped working. I work in the city, and a horn is an absolute necessity for my safety while driving. My service advisor Anthony Morrone provided impeccable service immediately! He got me in the next day to look at my car, and he had the horn in stock and was able to fix my car within 24 hours! I dropped my car off on a Thursday afternoon and I had the car back by Friday. Anthony was in constant communication with me regarding updates about my car, and he was able to apply m... read more
Now I am not one to give out 5 stars to a service center, but today is an exception. As you all know, going to any service center can be an experience that rivals a dentist office. My pressure usually starts to rise at the door. As soon as I walked up to the counter, all of the service people became aware and I had their attention, with smiles. Miguel called out first before the others. We went through the usual stuff while the valet took the key and did his thing. A painless protocol of verifying cell #, recall stuff, you g... read more
Had an excellent experience working with Andy and Norma. Professional and easy to work with!
Avoid for any work as mechanics and staff are incompetent, especially for recalls concerning the fuel system. Fuel line was broken and fuel pump lock ring was left loose during recall service and started pouring gas 100 miles later two hours away. The incompetent trio of Anthony the service advisor, service manager & secretary dodged calls for a week and left on hold for hours then refused to reimburse the damages and tow fees. I will update after VW North America finishes their investigation.
Frequently asked questions about Lash Auto Group Service
How is Lash Auto Group Service rated?
Lash Auto Group Service has a 4.4 star rating with 657 reviews.
When is Lash Auto Group Service open?
Lash Auto Group Service is open now. It will close at 4:30 p.m.
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