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Laser Jewelry
- Consumer Goods
- Baltimore, MD
About this business
Location details
3308 Eastern Ave, Baltimore, MD, 21224, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | 10:00 a.m. to 5:00 p.m. |
Great service! Fixed my watch quickly and for a fair price. Serviceperson was very nice and helpful.
I called about having something engraved and was told it couldn’t be done same day because of how late in the day it was but I could pick it up tomorrow after driving 40 minutes to the location. I was told it wouldn’t be available until Tuesday. I had to pay to go through tolls and believe it was completely unprofessional and all they could say was I’m sorry I’m sorry. Complete waste of time unprofessional unreliable.
I took my chain to be repaired at Laser Jewelry and besides the great job they did repairing it they polished it and made it look brand new. Customer service is amazing i highly recommend this place!!! They definitely earned a new customer.
This place is amazing. They will recreate, reconstruct and revive your most dearest piece of jewelry. When you thought it was ruined go to Laser Jewelry and you will see the magic. I highly recommend this place!
UPDATE: After posting my initial review (posted below), the business reached out and sincerely apologized for my experience. They explained that there had been a misunderstanding due to a language barrier and invited me back to repair my necklace free of charge. I went in, and they fixed it without any issues. I really appreciate that they took the time to contact me, make things right, and stand behind their work. For that reason, I’m updating my rating from 1 star to 4 stars. INITIAL REVIEW: I am very disappointed with the... read more
Frequently asked questions about Laser Jewelry
How is Laser Jewelry rated?
Laser Jewelry has a 4 star rating with 21 reviews.
When is Laser Jewelry open?
Laser Jewelry is open now. It will close at 5:00 p.m.
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