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5011 Las Soleras Dr, Santa Fe, NM, 87507, United States
Get directionsOur elderly mom has gone over a month without her cable TV working. The team at Las Soleras expects her to contact Xfinity. The cable box is not correct one for her room and they are not willing to make an effort to correct this. The dining room service has never been able to satisfy its clients. They are extremely slow and or understaffed. I usually avoid using this platform for negative reviews but since the staff is not taking the initiative to help our elderly mother. I feel like I had no other voice so I resorted to a o... read more
While the senior living community itself is beautiful, clean, and welcoming, my experience with the restaurant has been extremely disappointing. Every time I visit my family member, there seems to be an issue with her meal. She often doesn't receive the food she ordered, or it takes an unreasonable amount of time to arrive. On top of that, some of the servers have come across as rude and dismissive, making my family member feel like she isn't welcome. The residents deserve better service and to be treated with kindness and r... read more
Excellent tour guide Angelique………..
We toured this place twice, both times with the Executive Director, Sherri. The building is relatively new and is attractive. The apartments are well laid out and everything seemed handicap accessible. The residents we saw seemed happy and Sherri was familiar with everyone we met. Sherri seems very kind, patient, authentic, intelligent, experienced, and friendly. I believe good leadership can make all the difference in how a place feels and Sherri seems excellent.
Tour was well done. Questions were answered in a customer friendly fashion. Beautiful apartments and grounds. I would recommend this center!
Las Soleras Senior Living has a 3.9 star rating with 44 reviews.
Las Soleras Senior Living is open now. It is open 24/7.
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