This profile has not been claimed by the business owner or representative.
to update business information, get appointment requests, engage visitors with web chat, and more!
Larry Hopkins Honda Service Center
- Automotive
- Sunnyvale, CA
About this business
Location details
1048 W El Camino Real, Sunnyvale, CA, 94087, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 6:00 p.m. | |
| Tue | 7:30 a.m. to 6:00 p.m. | |
| Wed | 7:30 a.m. to 6:00 p.m. | |
| Thu | 7:30 a.m. to 6:00 p.m. | |
| Fri | 7:30 a.m. to 6:00 p.m. | |
| Sat | 7:30 a.m. to 6:00 p.m. | |
| Sun | Closed |
Thank you to Pepe in service and Neff the general manager for helping after purchasing my used Nissan that needed service
I had a disappointing experience at the service center today. After waiting for the service agent for 25 minutes (there were two cars ahead of me) I was told the part for my recall is not available. Huge waste of my time.
Horrible experience and poor customer service. I had an appointment for a service recall issue. At the start, the service advisor told me it was only needing software update. Three hours later the service advisor said parts were not available. I went to collect my vehicle and asked the service advisor why parts were needed when it was only needing software updates. She mumbled an atrocious response and I left. It cost me 2 hours of travel time and $60. Previously too I had experienced poor service attitude and had gotten my ... read more
Service here has taken a huge dump. If I could rate negative stars I would. They were recently bought out by DGDG. $181 for an oil change and tire rotation, are you kidding me? And that’s with a 15% discount from an email promotion. To boot, I declined the tire rotation and they did it anyway and charged me for it! I was also quoted $1300 for a 60k tune up?!?!?!? What a joke! And on top of it, they charge 3% service fee for using a credit card to pay, this is ILLEGAL in California. Never taking my car here again. Going back ... read more
I confirmed an appointment yesterday for today,arrived today to find the service center closed as there is a change in ownership of dealer. There was zero proactive communication to even confirmed customers regarding the transition, leaving customers completely in the lurch.Just says a lot about ethics and professionalism of this dealership.
Frequently asked questions about Larry Hopkins Honda Service Center
How is Larry Hopkins Honda Service Center rated?
Larry Hopkins Honda Service Center has a 3.9 star rating with 165 reviews.
When is Larry Hopkins Honda Service Center open?
Larry Hopkins Honda Service Center is closed now. It will open tomorrow at 7:30 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com