Larry DiBiase - State Farm Insurance Agent

Tatiana Rose 

on Google

6 months ago

Carmennn is the besttt 10 out of 10 would definitely recommend, give her a raise please don’t play with her!!!! 

Angelena Lefler 

on Google

7 months ago

I was with Larry DiBiase since 2011. It's been down hill since he left. Customer service is lacking. Carmen doesn't return phone calls or emails. She says she will call you back and never does. When you do manage to speak to her, she uses a very fake customer service tone and her wording is condescending. The newer receptionist, Paulina, is mostly nice but young and seems to lack professional training. I miss being able to call and they know my name. I miss dealing with people who actually cared and would return my calls. I ... read more

Elaine Wilson 

on Google

8 months ago

Carmen was amazing! Got me a great deal bundling life and car insurance! 20/10 come see her! 

Treva Kirkley 

on Google

8 months ago

The new staff is horrendous. That 20 something receptionist has zero customer service skills and is just plain rude. I don't care that you need to hire personnel that speak Spanish, at least make sure they have the proper skills to interact with the public, she does not. And if she doesn't know the answer to the questions, she doesn't need to be at that desk alone giving out false information. And why do they allow their employees to wear slippers as daily attire? You can't get anyone to anyone to answer a phone either.