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Langley Federal Credit Union

3.6

About this business

Langley Federal Credit Union is a member-owned, not for profit credit union dedicated to serving communities throughout Hampton Roads, Virginia. 

Location details

1055 W Mercury Blvd, Hampton, VA, 23666, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 5:00 p.m.
Tue8:30 a.m. to 5:00 p.m.
Wed8:30 a.m. to 5:00 p.m.
Thu8:30 a.m. to 5:00 p.m.
FriClosed
Sat8:30 a.m. to 12:30 p.m.
SunClosed
3.6135 reviews
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Hermenia Baker's profile image
Hermenia Baker 
on Google
2 weeks ago

I can make deposits as well as with drawers.Customer service is always friendly 

Ulysses Ross's profile image
Ulysses Ross 
on Google
3 weeks ago

Walked in to a well managed and kind atmosphere. Innocencia was a joy to work with. I ran into the twin Ashley’s and got a very warm reception. It really feels good to be appreciated. 

CLos's profile image
CLos 
on Google
2 months ago

This credit union used to be well managed. However over the years, customer service and staffing has become very bad. Lines are always long and you will spend a long time in lines. Things move at a snails pace. It's not isolated to a particular branch. They simply don't care the way they used to. I recommend another financial institution if your time matters, especially on Fridays and Saturdays. Life is too short and it shouldn't be wasting it in a bank line 

Brandon Smith's profile image
Brandon Smith 
on Google
2 months ago

I recently was a victim of identity fraud and tried to get help from Langley Federal because the suspect applied for a loan from them. After being redirected multiple times to people who said they couldn't help me, I was finally connected to the supposedly correct person who answered the phone, breathed for a little while, then hung up on me. The criminal who stole my identity got better customer service than I did. You might want to think twice about using this financial institution. 

Kevin Keene-Johnson's profile image
Kevin Keene-Johnson 
on Google
2 months ago

Not sure if there's a staffing issue, but they rarely have an adequate number of tellers during predictably busy times (e.g. lunch time 12-1). Very annoying. 

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Frequently asked questions about Langley Federal Credit Union

How is Langley Federal Credit Union rated?

Langley Federal Credit Union has a 3.6 star rating with 135 reviews. 

When is Langley Federal Credit Union open?

Langley Federal Credit Union is closed now. It will open tomorrow at 8:30 a.m. 

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