Lane Electric Co-op

Vantage Realty 

on Google

3 months ago

Like many others have already mentioned in reviews, Lane Electric is more than happy to overcharge on estimates, keep the money and profit from the interest. Most recently, I called in 3 months in a row where my bill was outrageous. I complained and they finally stated it was estimates, not reading. I sent them a reading and they "corrected" the bill to the tune of 300 bucks overcharge a month. Like, really, you think I, or many other just have 300 sitting around to give you to keep and credit my account? The other irritatin... read more

Lisa 

on Google

4 months ago

While we are not customers, they were working on our street for others. Part of the street ditch where they worked caved in afterward with those very heavy rains we had. My husband called them and they got back to him within 24 hours, not only that, but the fixed the problem very nicely within another 24 hours! We are impressed! 

Barbara Buck 

on Google

7 months ago

This is the worst power company I've ever had the displeasure of using. We had to buy a whole house generator because the power goes out so often. On top of that, they often don't read the meters and charge you whatever they feel like charging you until you call them on it. Honestly, I think everyone who is forced to use this utility company should do a class action lawsuit against them. They put people at risk in the winter time. 

Karon Baugh 

on Google

8 months ago

I paid my bill. I waited the time frame. I went out to turn my meter back on and it still said off. I didn't touch any buttons. And I called the office and since it was past 5 o'clock. It was after hours, he answered. I explained to them what happened they kept insisting, I had pushed the button. And I didn't push the damn button day. Issue was positively on their part. The last time this happened, the lady was able to help me over the phone. They didn't have to charge me. No $250 doesn't a technician out, and she was able t... read more

Bernadette Ireland 

on Google

8 months ago

Have asked REPEATEDLY not to come onto property without letting us know and they continue to do so. Work and odd shift and interrupts sleep. Outages occur regularly during winter.