Landmark Credit Union

Megan Kocchi 

on Google

3 months ago

I’m a huge landmark fan and have been banking with them for over 20 years. We recently scheduled a simple recast of our mortgage and were given incorrect instructions 3 times regarding our appointment which was frustrating to say the least. The initial scheduler gave us incorrect information on the process, they tried to call us day of appointment to notify us we should have deposited money so had no paperwork to sign, we both traveled to location which was not needed, the person handling our information could not appropriat... read more

Karen Monreal 

on Google

4 months ago

Staff is always friendly. Offer great services. 

Krishna Shetty 

on Google

5 months ago

I have been a Landmark Credit Union member for 30 years and have generally been satisfied with the service, first at the New Berlin branch and more recently at the Brookfield branch. I do not expect anything over the top. However, the handling of certified checks has been very disappointing. Certified checks are treated the same as regular checks, with a five-business-day hold, and customers are treated as if they are a fraud risk. In an age where verification can be done quickly, this approach is frustrating—especially for ... read more

Ericka Sim 

on Google

6 months ago

I visited the branch this past Saturday was interested in opening a business account i wanted information about business products i had the pleasure of meeting Samantha she made me feel not welcome very dismissive and wasn’t welcoming. I later found out she was a manager so i am extremely disappointed to be treated like this by management.