Landers Dodge Chrysler Jeep RAM Service & Parts

Bp Pouncy 

on Google

a year ago

Landers is the absolute worst place to buy a vehicle. My wife and I bought our son a certified Jeep Cherokee, and the motor went out in 2 months. Although we purchased an extended warranty for $3,000, that's was supposed to cover the engine, we found out that the warranty will not cover the repairs because of the head gasket issue, in which was already a problem when the vehicle was bought. Landers only offered us $500 to cover the cost of a new engine, because they said that the vehicle was over the certified warranty milea... read more

Jody Johnson 

on Google

a year ago

Warranty repair for bad headlight, took 4 weeks to get in. 4 weeks, this is not only a safety issue it renders the truck illegal to operate at night. Waited my 4 weeks, showed up for appointment, sir we’ll have to see if the part is in stock…then proceed to tell me leave the truck and it’ll be ready in 48-72 hours. I’d leave 0 stars if possible, never heard anything good about this service dept. The service dept will kill future sales. 

Michael McGrail 

on Google

2 years ago

Having an Alfa Romeo or Fiat in the area makes having quality places to have your oil changed very limited. Landers has serviced my vehicle for the past 60k miles, yet today I was denied service as they don't stock the oil filter. That was the story the lady gave me that walked out of the service managers office. If you don't want to service Alfa or Fiat anymore, say it. Although that is piss poor customer relations since Landers sold both not too long ago. But she had to lie. No oil filter? It is the same filter used on so ... read more

Jasmine Jenkins 

on Google

2 years ago

My fiancée took my vehicle for service today while I was at work and had nothing but great things to say. Not only did they call me before allowing her to make any decisions on my vehicle, they also helped out with mentioning a bundle deal for the services I needed. While there she was checked on and made to feel at home. It’s very rare you have great customer service and Preston was that and more for us.