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Lancaster Door Service
- Home Improvements
- Lancaster, PA
About this business
<p>This company offers garage doors & openers (Sales/Repairs/Installations), as well as windows & doors (Sales/Installations).</p>
Location details
1851 Lincoln Hwy E, Lancaster, PA, 17602, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 5:00 p.m. | |
| Tue | 7:00 a.m. to 5:00 p.m. | |
| Wed | 7:00 a.m. to 5:00 p.m. | |
| Thu | 7:00 a.m. to 5:00 p.m. | |
| Fri | 7:00 a.m. to 4:00 p.m. | |
| Sat | 9:00 a.m. to Midnight | |
| Sun | Closed |
Follow-up Review... Service after the sale feedback. I wish I could say this company revealed their character in a positive way. I had Lancaster Door install 3 Garaga garage doors. With all due respect, I love the doors themselves. If you read my first review, I feel less than comfortable with the transparency of their sales and pricing, and now the service after the sale. On October 8th, I sent the following email to the salesman and the owner of the company, Kevin, and follow-up emails as well. Anton, I know you are... read more
My feedback is not all negative, as the project/workmanship turned out well. The technicians are good. My issue is with trust and communication, from sales. I do not trust them, not for the job, just the salesman, the owner as he never followed up with my questions as promised. I feel the salesman was only concerned with the sale, not the customer. I also blame myself. I met with the salesman and discussed my job, being 10 windows and 3 garage doors, totaling about $20,000.00. When we discussed the windows, he never brought... read more
My feedback is not remotely all negative, as the project and workmanship turned out well. The technicians are very good. My issue is with trust and communication, which stems from sales. I do not trust them, again, not for the job, just the salesman, and unfortunately the owner as well as he never followed up with my questions as he said he would. I feel the salesman was only concerned with the sale, selling, not the customer experience. I also blame myself. I met with the salesman and discussed my job, being 10 windows and... read more
Had garage door replaced. Pleasant experience from choosing a door through the installation. Mr. Spinelli was very helpful when we chose a door. Kelly and Steve did an excellent job with the removal of the old door and installation of the new. They even cleaned up when they were done! The Garaga door looks to be very well built. I am really pleased with it's appearance. Would definitely recommend Lancaster Door Service.
Business response:
Thank you so much for your kind words Mr. Metzger! We are so happy to have pleased you.
I purchased a garage door and opener. I took a vacation day from work on day of installation. When the door was installed it was not the door I ordered. The installer said he didn't know what they will do, possibly have them come back and "retro fit" the windows that were missing from the doors. I spoke to the salesman Anton and he said that they would order the windows and have someone come out and installed the windows properly when received. I explained that my wife and I work till 4 and 5 and that taking another vacation... read more
Business response:
Our customer had ordered a 4 panel high garage door with glass in the top panel. Our installer noticed the glass was missing while unpacking the door on the job site. We did not know that beforehand. Apparently our manufacturer had made an error and did not put the glass in the top panel. Though this is very rare, mistakes do happen in manufacturing. Knowing that the customer had taken the day off, and it takes 3-4 hours to install the door, our installer proceeded to install the door. Our installer, with over 20 years of ex... read more
I was so very pleased with the professionalism of their window and door division, Lancaster Building Supply that I had them come back and do my garage doors!! I only wish they did siding and roofing too!
Awesome company! I will recommend to anybody for windows, doors, garage doors, etc.!!
Business response:
Thank you so much Jerry, we appreciate your business!!
RecommendedThis is an A-1 company! My project including replacing all my windows doors and patio door, from start to finish it was the best experience I've ever had! Their sales representative was punctual and a consummate professional. The installer was diligent in his duties and very polite and courteous! I just can't say enough good things about this company and its people!
Business response:
Thank you very much Mr. Fitz! 😁
This is an A-1 company! My project including replacing all my windows doors and patio door, from start to finish it was the best experience I've ever had! Their sales representative was punctual and a consummate professional. The installer was diligent in his duties and very polite and courteous! I just can't say enough good things about this company and its people!
Business response:
Thank you very much Mr. Fitz! 😁
Frequently asked questions about Lancaster Door Service
How is Lancaster Door Service rated?
Lancaster Door Service has a 4.3 star rating with 15 reviews.
When is Lancaster Door Service open?
Lancaster Door Service is closed now. It will open tomorrow at 7:00 a.m.
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