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Lan Chen, MD

3.3

About this business

NorthShore University HealthSystem (NorthShore) is an integrated healthcare delivery system consistently ranked as a Top 15 Teaching Hospital in the U.S. The NorthShore system, headquartered in Evanston, Ill., includes six hospitals - Evanston, Glenbrook, Highland Park, Northwest Community, Skokie and Swedish. NorthShore also includes a 900 physician multispecialty group practice, NorthShore Medical Group, with more than 140 locations in the Chicagoland area. NorthShore has annual revenues of $3.2 billion and employs 17,000 ... read more

Location details

9650 Gross Point Rd Suite 2900, Skokie, IL, 60076, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.37 reviews
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Jesse Harold's profile image
Jesse Harold 
on Google
3 years ago

Extremely disappointing healthcare provider and surgeon. Dr Lan Chen has a terrible bedside manner, is arrogant, and directly caused me to have a permanent disability. She performed a peroneal tendon repair on me when she was working with Northshore Healthcare System in Evanston, and she overtightened my tendon when making the repair (she tried some fancy corkscrew anchor with the repair and it seems she didn't know what she was doing with the technology at that point in her career). She refused to acknowledge her error, ref... read more

Bruna Calisto's profile image
Bruna Calisto 
on Google
5 years ago
Line Johansen Srinivasan's profile image
Line Johansen Srinivasan 
on Google
5 years ago

Dr. Chen took excellent care of my nephew's ankle injury that required surgery. She was empathetic, listened to his concerns, detail oriented, and accommodating with his school schedule. He has had a fantastic surgical outcome being able to return to sports and life etc. as a young adult. 

Ashley Dempsey's profile image
Ashley Dempsey 
on Google
5 years ago

Caring, compassionate, and goes above and beyond expectations to make me feel comfortable and reassured. She called me at 9:30pm just to check on me after surgery! Office is clean, new, and staff is very friendly and helpful. Already scheduled my second surgery for my other foot with Dr. Chen. I highly recommend her!! 

Pinkbarry's profile image
Pinkbarry 
on Google
5 years ago

basically refused to answer any questions. refused to show me my xray. flat out lied about my recovery time. went for a month with no answers and large amounts of anxiety due to her entire lack of empathy and bedside manner. invalidated my fears and concerns. i got a much better second opinion from rush orthopedics. don't bother at all with this woman. 

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Frequently asked questions about Lan Chen, MD

How is Lan Chen, MD rated?

Lan Chen, MD has a 3.3 star rating with 7 reviews. 

When is Lan Chen, MD open?

Lan Chen, MD is closed now. It will open at 9:00 a.m. 

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