Lakewood Transmission & Complete Auto Service

Donna G. 

on Yellow Pages

11 years ago

- review 100% - Yes, their front desk and staff are all real nice but that's at first! This happened to my family back in 2011. Van went in for rebuilt transmission. Van came home 'supposedly' finished. Day after van home, took van to Costco to shop. Transmission failed on way home. They did send tow truck and paid for this but were not happy at the fact that the tow truck driver went ahead and stopped me at my house in order for me to unload over $200 worth of groceries first. Van stayed with them for over a week while they... read more

b_peach 

on Yellow Pages

12 years ago

Lakewood Transmission was very upfront about everything involving the price for rebuilding a transmission. Everyone there is great. The first time I called them, it was at the end of the day, yet they were willing to stick around, pick up the phone and answer all of my questions. Not only did they take time to answer all of my questions throughout the process and were even willing to go as far as having me come down to the shop where they laid out all of the bad parts and showed me what they planned on using. Everything went... read more

calculator70 

on Yellow Pages

12 years ago

Very nice front desk when you bring your car in. They appear to be very knowledgeable. Perhaps they are. I just know that they gave me a complete overhaul on my transmission once, taking 1 month, and costing over $3000 ( $800 over bid, because it had to be overhauled instead of rebuilt.) . 3 months later, my new transmission totally crashed. I had to have them redo it. All of a sudden, the front desk wasn't so nice anymore. They did rebuild the rebuilt transmission for free and quick too. Only, I could tell when I picked it ... read more

swptln71 

on Yellow Pages

13 years ago

I am attempting to rebuild a GM transmission myself for the very first time and my efforts would have ended it total failure if not for Don and the crew at Lakewood Transmission. They got me parts at a great price. Don personally escorted me over to one of the builders so I could learn first hand how to reassemble a tricky clutch assembly. They have gone out of their way to help me everytime I go in, which is often. 

Dale B. 

on Yellow Pages

13 years ago

The best price for transmission service. I was in and out in one hour. I had the transmission adjusted on my diesel today with the service.. Shifts really nice now! Thanks guys! 

prancer79 

on Yellow Pages

13 years ago

My experience with this place was beyond terrible. If I could give them a NEGATIVE star rating, I would! My car was doing a sudden jerking and not shifting so it was taken to them and they drove it for THOUSANDS of miles (yes, thousands, I have odometer readings to prove it) and finally it acted up while they drove it so then they replaced some transmission parts and the total cost was $2000. He told me it was "shifting beautifully" the day I picked it up. Well, the second I drove out of the lot, I noticed it wasnt shifting ... read more

tommymodus 

on Yellow Pages

14 years ago

This was the only transmission shop in the Tacoma, Lakewood area that would politely answear my questions without sarcastic comments in person or on the phone. All of the other shops had a don't waste my time type of attitude, just let us fix it regardless of the cost and we'll let you know when it's ready. These guy's were very honest. Don and then later Scott and the others there went out of their way to explain how & why it works. I am a certified automotive tech but not a transmission rebuiler. Being in the automotive re... read more

perfectdoug 

on Yellow Pages

15 years ago

i went in to get because my engine light was on he hooked it up to a little computer and said it needed a new maps and tbs sensor so i thought ok no problem had the parts sent out and put them both in then once it was all done it was $300.64 i asked why was it so much and looked at the reciept he charged me $60 a piece and then charged me for three and a half hours of labor because my truck sat in the garage the entire time and then came to find out i could have gotten both sensors for $40 at schucks and they were both locat... read more