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Lake Trust Credit Union
- Finance
- Detroit, MI
About this business
Location details
6505 Woodward Ave, Detroit, MI, 48202, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:30 p.m. | |
| Tue | 9:00 a.m. to 5:30 p.m. | |
| Wed | 9:00 a.m. to 5:30 p.m. | |
| Thu | 9:00 a.m. to 5:30 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
Applied for a signature loan and was denied for “credit history”. They dinged my credit and gave me a bs denial reason despite having an 800 credit score, high income and low debt. “The amount you are applying for is too high for unsecured debt and you don’t have a history of having unsecured debt that high” lol. What a bs reason, what about my secured debt history of having multiple mortgages with high balances or my perfect payment history. The other frustrating part is when you go on their website they allow you to pick a... read more
Very rude & unprofessional. Close to close, staff is half asleep, dismissive & uncourteous. Did not treat me like they wanted my business nor did he prepare me for a more desirable experience in the future. I will not be back.
The branch on Woodward in Detroit has poor customer service, I’m not sure what the young lady’s name is but she was extremely rude. I wouldn’t recommend going to this branch.
I applied for a business loan with Lake Trust Bank after seeing reports that they approve loans for credit scores as low as 580. My score is well above that, yet I was denied—without so much as a courtesy call or explanation. The lack of transparency and communication is beyond frustrating. If they aren’t going to honor the information they put out, they should at least have the decency to inform applicants properly instead of leaving them in the dark. Would not recommend for anyone serious about securing business funding he... read more
Frequently asked questions about Lake Trust Credit Union
How is Lake Trust Credit Union rated?
Lake Trust Credit Union has a 3.6 star rating with 33 reviews.
When is Lake Trust Credit Union open?
Lake Trust Credit Union is closed now. It will open on Monday at 9:00 a.m.
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