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Lake Trust Credit Union
- Credit Unions
- Holland, MI
About this business
Location details
3370 West Shore Drive, Holland, MI, 49424, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:30 p.m. | |
| Tue | 9:00 a.m. to 5:30 p.m. | |
| Wed | 9:00 a.m. to 5:30 p.m. | |
| Thu | 9:00 a.m. to 5:30 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
August 7, 2024 at 1:30pm, I called and spoke with a rep named Melissa in the call center who was the most rude and nasty reps I ever spoke with. She put me on hold 4 times purposely for 25 minutes each! I have been with LTCU since 2009 and this is apalling! I asked for a supervisor and it doesn't take that long to get one. She was purposely putting me on hold because she knew that I was going to report her and she was hoping I was going to hang up! When she came back to the phone the 2nd time, I told her that she was very un... read more
I have had my account for over 12 years without any problems. I've watched as the fees have increased and kept with them because of the customer service, even though I live in Minnesota now. I just noticed that my savings was going down for some reason. LakeTrust, like all the other money-grubbers, had decided to add a paper fee to my account without letting me know. Unfortunately, that's a deal-breaker. Adding fees and hoping that I don't notice while they milk money out of my account for ridiculous reasons is a no-go ... read more
Frequently asked questions about Lake Trust Credit Union
How is Lake Trust Credit Union rated?
Lake Trust Credit Union has a 3.3 star rating with 34 reviews.
When is Lake Trust Credit Union open?
Lake Trust Credit Union is closed now. It will open at 9:00 a.m.
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