Lahey Health Hub

Kaitlin Murphy 

on Google

a year ago

If I could give zero stars I would. Been a patient for over 2 years and just started being able to see my own primary care due to a complex medical issue & to opening up and voicing how distraught I was about getting the run around and seeing different providers for the SAME issue! The CNA’s are actually phenomenal and the only ones that are really helpful. Aside from the CNA’s the lack of communication between the staff is absurd and is shameful. If you’re okay with seeing someone different each and every time you need to b... read more

cortney mccarthy 

on Google

2 years ago

I see Dr.Frienere and NP Anna I have to say both ladies are absolutely fantastic- so nice,understanding, and intelligent. The establishment though is just not great. Beautiful new building with much potential. The answering staff and front desk is always miserable, i have never walked in that building and seen one of them smiling. They answer the phone like they work in a prison. I can recall twice where i stated to the women on the phone "hey how ya doing" to start up conversation and it was just silence. RUDE. I also work ... read more

Grace A 

on Google

3 years ago

Worst place ever. No one ever picks up the phone. 

Ariana Malcolm 

on Google

3 years ago

I can’t say enough good things about this urgent care. It was my husband and I first time here. From the front desk staff all the way to the nurse practitioner they were beyond excellent. They made it a point to really show how much they cared about you which meant the world to us considering you don’t get this type of care at most practices anymore. The nurse practitioner was so kind and caring that I wish she could be my PCP!! I literally loved her. We will only be going to this urgent care from now on. Thank you so much f... read more