LaFontaine Kia of Ann Arbor Service Center

Patrick Crowley 

on Google

a month ago

Service center desk has well trained staff that understand the ethic of Customer Service, I purchased my car at la Fontaine and I take it there for routine maintenance service, their Workmanship has been excellent and timely...I feel the La Fontaine Dealership & Service truly appreciate an Honest transparent relationship with their Customer . 

Keith Arthur 

on Google

a month ago

Took my car here multiple times for the same reported issue (intermittently drives in reverse when it’s set to drive and vice versa) for my newly purchased Kia Niro well over a year ago and the problem is still not fixed because they “can’t recreate the issue” whenever I bring it in. I even gave videos when it was happening . One of the times they took my car (for a month) a so called “Kia technical engineer” was supposed to come from the corporate office to examine my car and turns out they didn’t. So I still have an unsafe... read more

KeyShaivon Thomas 

on Google

3 months ago

The service was dry. The salesmen that I dealt with were sort of uninviting and the energy was off.bI would suggest going to the KIA in Clinton township where the service is much more inviting and friendlier. The saleman that I was initially suppose to consult with pushed me off onto his so-called brother whom he said I was in good hands with. I was not. He tried to tell me my 2010 Chevy Tahoe was only worth 500 dollars. He did not know I had done my homework. My girlfriend had a similar issue with this location. She went to... read more

Gong He 

on Google

3 months ago

Brought in our Kia Carnival for safety recall. They also were able to help troubleshoot another minor issue while we were there as well. The whole crew was kind and professional. Had a much better experience this time compared to 2-3 years ago. 

Destinee Newman 

on Google

3 months ago

Ask for Frank; he helped me get into a 2019 Kia Forte. Great mileage for a reasonable price. He’s very knowledgeable about what he does, and he’s honest. The process was easy. Awesome customer service; he even reached out a week later to make sure everything was alright. This is my best experience buying a car that doesn’t feel like a rip-off.