Lafollette Utilities Board

Adam Comer 

on Google

a month ago

Crappy service, rude office staff over all if I could I’d give this place a no star. Unprofessional. 

Mary Lynn Drifke 

on Google

2 months ago

8/26/25 Update: LUB doesn't deserve one star. All summer we've dealt with at least 2 to 3 power outages per week. I've never been able to reach anyone on the phone when these outages occur. And LUB doesn't even have the decency to reach out to customers who have been affected. LUB is easily the most pitiful power company I've ever dealt with. So, I'll file a complaint with TPUC and see if I can't get some answers. I encourage anyone else affected by these constant outages to do the same. Here we go again. This is the 3rd pow... read more

Mary Lynn Drifke 

on Google

2 months ago

Here we go again. This is the 3rd power outage this week affecting 38 customers (Long Hollow & Camp Ridge Rd). It's a beautiful day, no stormy weather and 83 degrees. And not a word for LUB explaining the reason for this? What is the problem?!? And not to mention that the tap water is cloudy and disgusting. The service here is horrendous. I can't get out of this Godforsaken town fast enough. 

Kimberly Rippe 

on Google

3 months ago

We had an outage this evening and the crews were on site within 40 minutes (about how long it takes to get here from town) and when I called to check on timing, the gentleman I spoke with was extremely professional and kind, and even called when power was reinstated to ensure all was good. I work with a lot of utilities in my profession and was very impressed by the professionalism here. 

Shawn Godbold 

on Google

3 months ago

Cecila was rude and acted like she hated her job