This profile has not been claimed by the business owner or representative.
to update business information, get appointment requests, engage visitors with web chat, and more!
30 Rockefeller Plaza Suite U, New York, NY 10112, New York, NY, 10112, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I had ordered for pick up, the email they sent had incorrect address, making me walk around for 30 minutes. When I arrived at the store and told them the problem, the employee (manny) acknowledged it is a common problem and said it is not their fault, it is google’s fault (just update the link l!) This cake is not cheap, and I expect some customer service that is on par with luxury cakes - also I just walked around for 30 minutes, don’t you just feel bad for that? I was extremely disappointed by Manny’s customer service and ... read more
Awesome Cakes
Absolutely awful. This is for the entirety of Lady M in NY. I ordered a whole cake from Lady M (NY) online for my mother's birthday. It arrived late, and customer service was a nightmare. They lied to me about why It was late and it was incredibly difficult to get in touch with them both by phone and by email. As this was a time sensitive order, I'd assume they would have some urgency but they didn't. When I spoke to Fedex myself, they confirmed that Lady M lied to me about the reasons for it being late and gave me the case ... read more
Ordered a cake online through goldbelly for valentine's day, with "guaranteed" delivery a few days before. It ended up being rescheduled to arrive nearly 2 weeks late and I wasn't notified until it was too late to place an order for vday at a local baker. Such a bummer to drop $100, plus $30 shipping on fancy dessert for a special occasion only to have it fall through. Can't comment on the food itself bc we cancelled when we learned how late it would be.
Lady M Cake Boutique - New York has a 3.9 star rating with 170 reviews.
Lady M Cake Boutique - New York is closed now. It will open on Monday at 9:00 a.m.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com