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Lady M Cake Boutique - New York
- Patisserie/Cake Shop
- New York, NY
About this business
Location details
30 Rockefeller Plaza Suite U, New York, NY 10112, New York, NY, 10112, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I had ordered for pick up, the email they sent had incorrect address, making me walk around for 30 minutes. When I arrived at the store and told them the problem, the employee (manny) acknowledged it is a common problem and said it is not their fault, it is google’s fault (just update the link l!) This cake is not cheap, and I expect some customer service that is on par with luxury cakes - also I just walked around for 30 minutes, don’t you just feel bad for that? I was extremely disappointed by Manny’s customer service and ... read more
Awesome Cakes
Absolutely awful. This is for the entirety of Lady M in NY. I ordered a whole cake from Lady M (NY) online for my mother's birthday. It arrived late, and customer service was a nightmare. They lied to me about why It was late and it was incredibly difficult to get in touch with them both by phone and by email. As this was a time sensitive order, I'd assume they would have some urgency but they didn't. When I spoke to Fedex myself, they confirmed that Lady M lied to me about the reasons for it being late and gave me the case ... read more
Ordered a cake online through goldbelly for valentine's day, with "guaranteed" delivery a few days before. It ended up being rescheduled to arrive nearly 2 weeks late and I wasn't notified until it was too late to place an order for vday at a local baker. Such a bummer to drop $100, plus $30 shipping on fancy dessert for a special occasion only to have it fall through. Can't comment on the food itself bc we cancelled when we learned how late it would be.
Frequently asked questions about Lady M Cake Boutique - New York
How is Lady M Cake Boutique - New York rated?
Lady M Cake Boutique - New York has a 3.9 star rating with 170 reviews.
When is Lady M Cake Boutique - New York open?
Lady M Cake Boutique - New York is closed now. It will open on Monday at 9:00 a.m.
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