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Lacey Medical Clinic
- Healthcare
- Lacey, AR
About this business
Lacey Medical Clinic has been serving the Lacey and Olympia communities since 1989. We are dedicated to providing comprehensive, continuing health care for individuals and families. We offer a full range of general practice medical services for people of all ages. We offer the following services: Comprehensive care for the entire family Emphasis on disease prevention and health promotion Child, adolescent and adult health care Physicals and sports physicals CDL/DOT exams Routine well-baby and well child exams Geriatric care ... read more
Location details
5602 Ruddell Rd SE, Lacey, AR, 98503, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I've been going here for two years. I've always been treated with respect. Staff is very friendly. My Doctor takes the time to answer my question. I love the quaint feel of the place.
Had an issue with their billing but they were able to correct it fairly quickly without any problems.
Would you like to talk to a human being? Nope. Suffer through the answering machine message which last 2 minute, and leave a recording. Don't expect a call back. Also, don't call during lunch! EATING IS IMPORTANT FOR THEM. Also, expect to be billed when there are agreements not to be billed. Also, expect them not to know who their own paperwork belongs to - like, to which patient, for example. Don't expect anything from them, and choose another practice that answers the phone.
Myself and my wife has been negatively impacted by the sloppy billing practices of this clinic! This company has mistaken my wife for one of their customers, has sent several bills to our address, has forwarded her identity to Fairway Collections, which has placed derogatory items on her credit history and significantly lowered her credit score, enough to disqualify her for a loan. We've talked to the clinic several times to address our concerns; unsuccessfully. They have done all this using only her first name, last name, a... read more
They are very impersonal and do not care about their patients. I felt like I was annoying them every time I came in for a check up! They constantly over billed every busy. I went in for my routine check up which is covered by my insurance... They billed me for a complicated procedure?? 200 out of pocket... When I called to see why it was billed this way (just height, weight and vitals were done) I kept getting the run around. The billing department is extremely rude. They are very snobby sounding and they don't sound like th... read more
Very negative! The have a nice person answer phones and make appointments and tell you what you want to here. But once you get there they are busy visiting each other and make you wait forever! Then when they do see u, it's like no smile no nothing they just walk though the motions, and if you try to talk and brake the ice, they seem anoide with you and get very abrout with taking you b.p. not a nice place
They are extremely rude here. I still can't believe I have tolerated their incompetence this many years. Probably because I avoided having to go to them as much as possible. God forbid if you are upset about something and want answers- their staff will talk about you behind your back and even the doctor will do the same to your face. They are all about intimidation, and they NEVER answer any questions, they go around it with vague statements. Who ever Robin is, receptionist or assistant, talks back to you and instead of bein... read more
My fiance went into Lacey Medical Clinic for her ankles on 8/25/2012, we paid her 10 dollar copayment at the time of service and it was taken out of my account on 8/27/2012. Yet, we constantly get bills in the mail for the copayment, even though I went into Lacey Medical with the bill and my bank statement showing that I paid it. The receptionist photo copied both statement and bill and "supposedly" passed it to billing, but I still constantly get bills in the mail. I just got ANOTHER bill in the mail saying "final notice if... read more
Frequently asked questions about Lacey Medical Clinic
How is Lacey Medical Clinic rated?
Lacey Medical Clinic has a 2.7 star rating with 52 reviews.
When is Lacey Medical Clinic open?
Lacey Medical Clinic is closed now. It will open at 9:00 a.m.
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