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430 S Spring St, Burlington, NC, 27215, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Like many others, Labcorp screwed me too. I got a large bill for a couple of measly tests that my insurance did not cover (shocker) I call them and say "Hey - I am cash customer, can i get the cash discount?" and the rep said yes. She lowered my bill by $200 but failed to mention you had to pay it all up front and no payment plan...I got on a payment plan and was shocked when i got an email stating the full, original, and inflated pricing... I called back and told them that they discounted it.. The next rep says "discounts c... read more
Double bills for one lab test - one as LABCORP BURLINGTON, the other as LAB CORP OF AMERICA. Insurance denies one and pays the other. They keep billing for the one denied. Just gave up after 3 months arguing with them and paid it.
Contacted LabCorp for help with a bill that had not been covered by my insurance due to incorrect coding ny my specialist and the local lab, spoke with a lovely lady named Diana. Diana heard me out without interrupting, did a bit of research, and took care if my problem. Admittedly, my experience might be rare in today's world, but I think people like Diana just might be rare, too, so I am very thankful she took my call. She is an excellent ambassador for LABCORP in speaking with persons like myself who might not feel well m... read more
I am extremely frustrated with Labcorp and their online billing and patient portal system. I received a bill and tried to simply pay it online, but the system keeps saying it cannot find my bill. If patients are being directed to use the website for payments, then the website should actually work. The portal is confusing, frustrating, and clearly not being monitored or tested properly. It feels like no one at this company checks the customer experience before sending people there to handle important medical billing. Now, ins... read more
My bloodwork was dropped at the Hickory Location. No one can find my results or even if it was logged and sent for testing
Labcorp Corporate Office has a 1.2 star rating with 46 reviews.
Labcorp Corporate Office is closed now. It will open at 8:00 a.m.
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