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LabCorp
- Laboratory Testing
- Lancaster, PA
About this business
LabCorp, a leading global life sciences company, is deeply integrated in guiding patient care through comprehensive clinical laboratory services.
Location details
330 North Arch Street, Unit 1, Lancaster, PA, 17603, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 3:30 p.m. | |
| Tue | 7:00 a.m. to 3:30 p.m. | |
| Wed | 7:00 a.m. to 3:30 p.m. | |
| Thu | 7:00 a.m. to 3:30 p.m. | |
| Fri | 7:00 a.m. to 3:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Muy mal trato cada vez que es ido la señora esa que siempre está aburrida y yo entiendo que no hable español pero si tengo una persona en el teléfono creo que debería escuchar esa persona le hace pensar mal rato a muchas personas en el laboratorio espero no tener que volver mas porque es muy grosera está dando un mal servicio a lo latino
Went there walking and she told me to produce paper I didn’t have I sent it in email and Waiting for 59 minutes not called yet. Very disappointing and frustrating customer service here.
The woman on duty was very pleasant even though she was the ONLY employee in the office and doing the work of at least 2 people. Very efficient and thorough. The only drawbacks I had are that there should be a sign at the desk directing patients to sign in at the kiosk (for us newbies) and the waiting room was extremely small. Only 6 chairs and at one point there were about 12 people waiting.
There should really be more than one person working at a place like this. One person can't check everyone in AND do all the bloodwork, etc. The light wasn't working in the room I was in, so I had my blood taken in a very dimly lit room. The needles and everything for drawing blood were just out in the open for any patient to tamper with. They should be in a drawer or something. This place just needs to be more sanitarily and efficiently and that would require more staffing.
By far the worst experience I’ve ever had in my life as it pertains to customer service. First, I had an appointment @ 1:30; the lady at the front desk is on the phone. Now, I can understand it potentially being an important phone call, but you can still acknowledge your clients. The other four people waiting told me she also did not acknowledge them. She wraps up her call…then proceeds to make another! No acknowledgment! After I finally get scene, she asks me why I’m there, I was a little taken aback as I had schedules an a... read more
Frequently asked questions about LabCorp
How is LabCorp rated?
LabCorp has a 2.9 star rating with 55 reviews.
When is LabCorp open?
LabCorp is closed now. It will open on Monday at 7:00 a.m.
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