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1 La-Z-Boy Dr, Monroe, MI, 48162, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 9:00 a.m. to 6:00 p.m. |
Ordered 2 rockers. Not stuffed properly. No one would help us! Kept getting referred with no call back! I am out $$$ with absolutely no regard for my loyalty to lazy boy! Do not shop lazy boy! They are happy to take your hard earned money but then forget customer care! They DO NOT care once they have your Monet! Sandra Hendricks
NEVER BUY ANYTHING FROM LAZY BOY. I would give Lazy Boy a negative billions if I could. We purchased 2 leather recliners that were delivered in June 2022 after waiting 8 months for them. The one chair has been serviced numerous times….now all the padding is all broken down. We have been waiting months to get the chair fixed….first they shipped the wrong parts, then they shipped the parts to our old address, then they double shipped parts to our correct address, but parts are missing. They have refused to just replace the cha... read more
For over 30 years we have purchased Lazy boy recliners, sofa and loveseat. In early December of last year, we purchased two new recliners from the store on the east side of Madison. Unfortunately, we were lied to on several issues. On top of that we paid the whole purchase price upfront. We were assured our recliners would be in early February and that they would call us then to keep us updated. They did not call and we we had to call each week to find out what was going on. The delivery date kept getting moved back on us. F... read more
I purchased two chairs from a local La-Z-Boy retailer, and unfortunately, the legs were constructed with particleboard. Over time, one of the legs completely broke off. When I contacted the local showroom, I was told that La-Z-Boy does not guarantee their products. While they are sending someone out to repair the chair, I’ve been informed the repair could cost up to $100—which is extremely disappointing given the nature of the issue. I also reached out to La-Z-Boy’s corporate office, and they confirmed the same—no product gu... read more
I just purchased a new recliner and the quality is absolutely horrible. First thing I noticed once it was delivered is how far away for the wall it has to be in order to recline. Next issue I noticed was if you recline the chair all the way the chair falls over backwards. So reclining it is worthless. Now it's 4 and a half months old the padding is crushed. Not only is it not a comfortable but the leathers is all loose and looks horrible. I contacted la-z-boy corporate and they were not any help at all. They showed zero inte... read more
La-Z-Boy, Inc. Corporate Headquarters has a 2 star rating with 276 reviews.
La-Z-Boy, Inc. Corporate Headquarters is open now. It will close at 8:00 p.m.
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