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1 La-Z-Boy Dr, Monroe, MI, 48162, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 8:00 p.m. | |
Tue | 8:00 a.m. to 8:00 p.m. | |
Wed | 8:00 a.m. to 8:00 p.m. | |
Thu | 8:00 a.m. to 8:00 p.m. | |
Fri | 8:00 a.m. to 8:00 p.m. | |
Sat | 8:00 a.m. to 8:00 p.m. | |
Sun | 9:00 a.m. to 6:00 p.m. |
Bought a Sofa at Albuquerque location. Sinks down on sides of l and r seats. Store said that I accepted the sofa as is. I have bought LazyBoy for over 25 years and this is the worst service that I have ever received. They have clearly lost their focus on customer service. People/Service4/Profits has been reversed.
I ordered 2 recliners at a price of 5600 for both in June 2025. I received chairs on August 25,2025 and 1 was broke so I refused to keep a broken chair. Also we ordered a swivel chair and it rocks which was not what we sat in in the store. The local store has t gotten back to me. They keep saying they are looking into the repair and will get back to me. I called corporate today and got the same run around stating the chair is a rocker recliner. And they will reach out to the store to get back to me. I never spent this amount... read more
I purchased a living room set, recliner, sofa, loveseat, swivel chair, lamps, coffee table, end tables, hutch, pillows, bench seat and area rug. The rug is too big for the area and it bunches up and rolls. I had a designer from LaZboy choose the furniture and rug. I told the designer the day of delivery that the rug did not work because of the bunching and rolling. She said give it time. This was purchased in April, I called numerous times to try and get this straightened out. I recommended return the rug and get a smaller o... read more
Before purchasing a service “protection” contract, it is advisable to have an attorney review it thoroughly. Last year, my husband and I purchased a high-end La-Z-Boy leather sofa. Unfortunately, we were convinced to also purchase the protection plan and a leather cleaning kit. I filed a claim with ServeCo, the insurance company for the contract, due to a stain on the headrest caused by my husband’s bald head. To my surprise, the response to my claim was unsatisfactory. The “WHAT IS NOT COVERED” section of the policy stated ... read more
La-Z-Boy Canada’s leadership shows no female representation, and it shows in the products. Women make up half the population, yet finding a chair, or sofa that fits shorter women (5’4” and under) is nearly impossible. You have seen fit to offer only two chairs to fit the majority of women who are under 5’4”. We hold buying power and deserve to be included in both leadership and design. Comfort shouldn’t be built for men alone. It’s time women were considered.
La-Z-Boy, Inc. Corporate Headquarters has a 2.1 star rating with 247 reviews.
La-Z-Boy, Inc. Corporate Headquarters is open now. It will close at 8:00 p.m.
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