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La-Z-Boy Furniture Galleries
- Retail
- Fresno, CA
About this business
Location details
270 W El Paso Ave, Fresno, CA, 93711, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 7:00 p.m. | |
| Tue | 10:00 a.m. to 7:00 p.m. | |
| Wed | 10:00 a.m. to 7:00 p.m. | |
| Thu | 10:00 a.m. to 7:00 p.m. | |
| Fri | 10:00 a.m. to 7:00 p.m. | |
| Sat | 10:00 a.m. to 6:00 p.m. | |
| Sun | 11:00 a.m. to 6:00 p.m. |
On July 4 we bought $7,200 (sofa and 2 recliners ) worth of furniture. It was a custom order. Waited 10 weeks for our purchase to arrive. They only delivered the recliners. The guy said we were suppose to pick up the sofa in San Jose warehouse ourselves. We live in Hanford, CA, 3 hours away. Called store in Fresno and had to schedule another delivery. It arrived the following Saturday. They set it up and the end recliners on the sofa were inoperative. I had to troubleshoot the problem for them. The power adapters were bad. T... read more
I bought a lazyboy massage recliner there... the chair padding went flat right away so that it was painful to even sit in it. They sent someone out who added more padding to it... again it lasted about 2 weeks and again was unfit to sit in much less get a massage. The repair guy came out a 2nd time... and it was terrible once again. Lazyboy and they let me trade in the chair fo for a more expensive chair (I paid the difference in cost). It did the same exact thing.... we ended just throwing the chair out. it was useless and ... read more
We are having the WORST experience ever with the LaZBoy store at/near Riverpark in Fresno. We purchased a pricey Love Seat. After only 2 weeks of use, it was obvious the padding in the Love Seat was defective causing indentations where legs (and head) go, which, additionally, is causing the fabric pattern to distort. They were notified immediately of the problem (end of JANUARY 2014). It is now APRIL and problem is not resolved. We've called numerous times and they don't return calls. I found out recently that 2 people I kno... read more
Absolutely the worst customer service I've ever experienced. The store will not put any effort in helping you after the sale.
BUYER BEWARE! FRESNO LA-Z-BOY Furniture Galleries and it's Franchise Owner, TROY, do not value their customers! I have filed a complaint with the BBB you can check it out under complaint #89046949. Short of it… Purchased a sofa that came defective. It had a chemical odor and was giving me headaches. After many many phone calls to both local store and customer service dept. Finally 2 weeks later, got them to remove the item from my home. At that point LAZBOY didn't think it was necessary to communicate with me. I made many in... read more
Frequently asked questions about La-Z-Boy Furniture Galleries
How is La-Z-Boy Furniture Galleries rated?
La-Z-Boy Furniture Galleries has a 4.2 star rating with 302 reviews.
When is La-Z-Boy Furniture Galleries open?
La-Z-Boy Furniture Galleries is closed now. It will open at 10:00 a.m.
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