This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
La Serena Villas
- Hospitality
- Palm Springs, CA
About this business
Keen to holiday in the gorgeous Palm Springs? Consider staying over at the elegant, classy and beautiful La Serena Villas. This high-end accommodation offers a very comfortable stay with spacious bungalow-type rooms, rooftop terrace, outdoor pool and spa amenities. All guests have the privilege of relishing a delicious complimentary breakfast and there is a restaurant as well as a shop/cafe in the premises. Pet lovers can note that they may bring their precious dogs to stay with them, as long as they are 35 lb (15.8 kg) or u... read more
Location details
339 S Belardo Rd, Palm Springs, CA, 92262, United States
Get directions
As a former team member, I feel it’s important to share a behind-the-scenes perspective. While the property itself is visually appealing and the frontline team works hard, major concerns affected both staff and guest experiences. Guests were sometimes charged for amenities that weren’t available, and refund requests were delayed or ignored. At one point, a power shutoff disrupted service due to unpaid vendor bills. Internal communication and leadership support were inconsistent, making it difficult to resolve guest issues ef... read more
Frequently asked questions about La Serena Villas
How is La Serena Villas rated?
La Serena Villas has a 4.3 star rating with 233 reviews.
When is La Serena Villas open?
La Serena Villas is open now. It is open 24/7.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com