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La Serena Villas
- Hospitality
- Palm Springs, CA
About this business
Location details
339 S Belardo Rd, Palm Springs, CA, 92262, United States
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As a former team member, I feel it’s important to share a behind-the-scenes perspective. While the property itself is visually appealing and the frontline team works hard, major concerns affected both staff and guest experiences. Guests were sometimes charged for amenities that weren’t available, and refund requests were delayed or ignored. At one point, a power shutoff disrupted service due to unpaid vendor bills. Internal communication and leadership support were inconsistent, making it difficult to resolve guest issues ef... read more
Frequently asked questions about La Serena Villas
How is La Serena Villas rated?
La Serena Villas has a 4.3 star rating with 243 reviews.
When is La Serena Villas open?
La Serena Villas is open now. It is open 24/7.
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