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La Ritz Spa Salon

4.6

About this business

BEAUTY REJUVINATE MAINTAIN 

Location details

1360 Dogwood Dr SE, Ste 404, Conyers, GA, 30013, United States

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WeekdayScheduleStatus
MonClosed
TueClosed
WedClosed
ThuClosed
FriClosed
Sat9:00 a.m. to 7:00 p.m.
SunClosed
4.6314 reviews
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monicawilliams147's profile image
monicawilliams147 
13 years ago

#1 Worst Spa Ever – My experience at La Ritz was horrible.. I mean as soon as you walk in the door i seen purses and watches and some of the jewlery was plastic. Then I went to the waiting room and the wall paper was coming off... but wait... when i can in the door the lady at the front desk with the accent was rude... and then later asked me did i want a glass of wine... how crazy is that.. unfortunatlly i already prepaid for my services so i went ahead and got it done... and then i waited like 30 mins before i was called b... read more

Business response:

We at La Ritz Spa and Salon do not understand why people are writing negative reviews about their experience when they have not acually been to our spa. This is may a joke to you but it is not to us. We want whomever is doing this to think twice because we are putting this under invetsigation. We would like to invite anyone that would love to try our services, and meet our friendly staff, to come by and feel free to take a tour of our facility. We strive to be the best spa and salon in Conyers, and we will always give the be... read more

Tracy329's profile image
Tracy329 
14 years ago

Lesson Learned – I recently had a service done at La Ritz that I wasn't too pleased with, but instead of letting a disgruntled customer leave, they gave me a "do over" with another employee and OMG it was amazing!!!! They have many certified therapists on their staff and just because I didn't connect with the first person, the second person was perfect for me. I am so glad I chose to give this spa a second chance, and that they worked so hard to make sure that I was happy with my services and really got the quality that I wa... read more

greenmachine12's profile image
greenmachine12 
14 years ago

Spacious size ad Exceptional Service – I've been to a few spas and the rooms were always so small. So naturally I thought that this spa would'nt be any different, but I was pleasently surprised to find the room that I had my facial in was a descent size. I would have to say that the room was a good 10 ft wide. The service was great and the staff was very hospitable. The glass of wine I enjoyed before my service put me at ease. They were punctual about the appointment time and they never cut corners with the length of the ser... read more

Kayla4661's profile image
Kayla4661 
14 years ago

Happy They're Here!!!! – This place is amazing!!!! It's like a trendy spa you would find in Buckhead but in Conyers. Not only do they have any service you could ask for, but the prices are quite resonable for these services. The staff is extremely courteous and was very helpful with all my questions. The facial I had was amazing. The aesthetician, Latedra, made me feel so comfortable and made me feel like a whole new woman after my facial. I will definetly return. Next time I think I'll get a massage. I hear that the therapi... read more

Mari Hamilton's profile image
Mari Hamilton 
14 years ago

Not worth my time – I went to La Ritz Spa & Salon because I was on a business trip in the area and I bought a Groupon. The exterior of the Spa looks nice but the interior is a whole other story. The Groupon I bought was for a facial and mani/pedi combo. First of all the facial room is tiny and the equipment is older then me. The young lady who gave me my facial was nice however that did not make up for the bad facial. She had put the facial steamer so close to my face that I had to ask her to stop and move it cause it HURT! ... read more

Business response:

Thank you for your feedback. We apologize that your experience was not as wonderful as we had hoped. We are aware that we can not please everyone, but if you give us the opportunity to serve you agian in the future. We will be able to provide other certified therapists on our staff to make your experience one that you will be pleased with. We do apologize again. Thank you. 

KATRINA33's profile image
KATRINA33 
14 years ago

OMG.... MY HAIR IS BEAUTIFUL – LET ME TELL YOU ABOUT MY EXPERIENCE. I CALLED FOR A HAIR APPOINTMENT AT LA RITZ .... CUSTOMER SERVICE WAS GREAT.... AND I EXPLAINED WHAT I WANTED DONE ... I WAS SCHEDULED FOR A APPOINTMENT THAT DAY... I CAME IN I WAS OFFERED VARIETY OF DRINKS EVEN WINE!!! WOW....THATS WHEN I MET PAHELLA SHE WAS GREAT VERY FRIENDLY ... AND SHE KNEW ALOT ABOUT HAIR.... SHE EDUCATED ME ON WAYS TO KEEP MY HAIR UP....I WAS SO RELAXED AND HAD GOOD CONVERSATION... SO IF YOUR LOOKING FOR A GREAT STYLIST GO TO LA RITZ S... read more

jacemorales's profile image
jacemorales 
14 years ago

My experience at La Ritz from start to finish... – I must say my experience at La Ritz was GREAT from start to finish.Talking to the front desk Manager was awesome. But to top it all off when i got inthe technicians were just incrediblethey were so friendly and knowledgable and professional. WOW!!!!! it was so refreshing to have this all in one location. Let's talk about the ambiance. it was like a little bouquet in the front. i swear when i walked in it was like a chic bouquetin SOHO. WOW!!! .... All here in Conyers. And to... read more

stephanie29's profile image
stephanie29 
14 years ago

My Experience at La Ritz with the Shellac Nails – Lets start off by saying customer service was great. they were very knowledgeable. I called in to get a fill in... and the receptionist was very helpful... she explained to me about the Shellac nails. When i came in i was greeted and it was a short wait to be seen... My nail tech was Karen she explained the Pros and the Cons about Acrylic vs. Shellac.... I was so happy with the result... can you think no chips for 2 weeks... i will be defiantly come back for the Shellac ........ read more

JaeNichole's profile image
JaeNichole 
14 years ago

FIRST IMPRESSION - POOR CUSTOMER SERVICE** – I placed a phone call to La Ritz to inquire about their shellac service for nails. I've received the service before, but never at La Ritz and I wanted to try the location because it's in my local area. However, judging from this simple phone call, I won't ever find out. The person that answered the phone had a heavy accent and a horrible attitude. She was short, cold and the tone throughout the call was condescending. I asked the price of the service, she replied, "$35". I asked i... read more

Frequently asked questions about La Ritz Spa Salon

How is La Ritz Spa Salon rated?

La Ritz Spa Salon has a 4.6 star rating with 314 reviews. 

When is La Ritz Spa Salon open?

La Ritz Spa Salon is open now. It will close at 7:00 p.m.  

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