LA Fitness

Selam G 

on BBB

a year ago

Cancelling a training membership has never been harder. Went in person, told on three occasions the person, *****, was in a meeting.Thats fine, and when I was in person the front desk staff cancelled my gym membership but not my training membership which was $******. I was told not to worry, and continued to wait about an hour for the meeting to end. The staff kept trying to tell me its cancelled, I asked if I needed to sign anything, informed him I had a fax, but tried to assure me it was cancelled. Monday rolls around and ... read more

Sean B 

on BBB

a year ago

Anonymous Diplomat Complaint regarding Misconduct, Threat, and Inconveniences The gym is supposed to be a place to get away from the stress of life, not add more distress. I believe all members and staff are vicariously liable in creating an enjoyable experience.Firstly, it disrupted my workout routine and caused emotional distress, which affected my overall well-being. Secondly, it tarnished my perception and confidence in the gym, making it difficult for me to continue exercising at your facility. Lastly, the incident has ... read more

Selam G 

on BBB

a year ago

Cancelling a training membership has never been harder. Went in person, told on three occasions the person, *****, was in a meeting.Thats fine, and when I was in person the front desk staff cancelled my gym membership but not my training membership which was $******. I was told not to worry, and continued to wait about an hour for the meeting to end. The staff kept trying to tell me its cancelled, I asked if I needed to sign anything, informed him I had a fax, but tried to assure me it was cancelled. Monday rolls around and ... read more

Selam G 

on BBB

a year ago

Cancelling a training membership has never been harder. Went in person, told on three occasions the person, *****, was in a meeting.Thats fine, and when I was in person the front desk staff cancelled my gym membership but not my training membership which was $******. I was told not to worry, and continued to wait about an hour for the meeting to end. The staff kept trying to tell me its cancelled, I asked if I needed to sign anything, informed him I had a fax, but tried to assure me it was cancelled. Monday rolls around and ... read more

Selam G 

on BBB

a year ago

Cancelling a training membership has never been harder. Went in person, told on three occasions the person, *****, was in a meeting.Thats fine, and when I was in person the front desk staff cancelled my gym membership but not my training membership which was $******. I was told not to worry, and continued to wait about an hour for the meeting to end. The staff kept trying to tell me its cancelled, I asked if I needed to sign anything, informed him I had a fax, but tried to assure me it was cancelled. Monday rolls around and ... read more

Selam G 

on BBB

a year ago

Cancelling a training membership has never been harder. Went in person, told on three occasions the person, *****, was in a meeting.Thats fine, and when I was in person the front desk staff cancelled my gym membership but not my training membership which was $******. I was told not to worry, and continued to wait about an hour for the meeting to end. The staff kept trying to tell me its cancelled, I asked if I needed to sign anything, informed him I had a fax, but tried to assure me it was cancelled. Monday rolls around and ... read more

Selam G 

on BBB

a year ago

Cancelling a training membership has never been harder. Went in person, told on three occasions the person, *****, was in a meeting.Thats fine, and when I was in person the front desk staff cancelled my gym membership but not my training membership which was $******. I was told not to worry, and continued to wait about an hour for the meeting to end. The staff kept trying to tell me its cancelled, I asked if I needed to sign anything, informed him I had a fax, but tried to assure me it was cancelled. Monday rolls around and ... read more

Selam G 

on BBB

a year ago

Cancelling a training membership has never been harder. Went in person, told on three occasions the person, *****, was in a meeting.Thats fine, and when I was in person the front desk staff cancelled my gym membership but not my training membership which was $******. I was told not to worry, and continued to wait about an hour for the meeting to end. The staff kept trying to tell me its cancelled, I asked if I needed to sign anything, informed him I had a fax, but tried to assure me it was cancelled. Monday rolls around and ... read more

Sean B 

on BBB

a year ago

Anonymous Diplomat Complaint regarding Misconduct, Threat, and Inconveniences The gym is supposed to be a place to get away from the stress of life, not add more distress. I believe all members and staff are vicariously liable in creating an enjoyable experience.Firstly, it disrupted my workout routine and caused emotional distress, which affected my overall well-being. Secondly, it tarnished my perception and confidence in the gym, making it difficult for me to continue exercising at your facility. Lastly, the incident has ... read more