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La Belle Ame

2.1

About this business

La Belle Ame offers a day spa and cosmetics. 

Location details

709A Front St, Lahaina, HI, 96761, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
2.146 reviews
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Kayla V's profile image
Kayla V 
2 years ago

A woman named ******************************* works for them and send people she doesnt even know threatening messages. Very unprofessional and would NEVER give my business to a company that supports disgusting behavior. 

Jen F's profile image
Jen F 
3 years ago

TERRIBLE! They sucked me in by using the real product as a sample and after I spent over $400 on this product and brought it home and started using it, I noticed that it was not at all the same product that they used on my face! It completely dried my face out. I called and told them about it and they hung up on me. When I tried calling back, the did not answer the phone. The customer service people were VERY pushy and treated me like a queen until I told them that I was not buying the $5,000 product they were tried to sell ... read more

Joseph G's profile image
Joseph G 
3 years ago

This is a VERY shady company. Stay away! You have been warned. 

Vicki K's profile image
Vicki K 
3 years ago

This business puts you in a back room with a high pressure salesperson who won't let you out. My husband and I are 76 and 77 years of age. We felt bombarded and were exhausted. Facial products kept getting put on our faces where we felt we could not get out. We actually felt trapped and were tired. After more than two hours of being harassed and declining we unfortunately relented just to get out of there. We were handed an envelope with documents from Splitit inside along with the sales receipt. No one at any time told us w... read more

Business response:

Dear Customer,We are truly sorry that your experience at our store did not meet your expectations. We serve thousand of customers every month, Women, Men, elderly and young. we DO NOT take advantage of our customers, regardless of their age, any otherwise suggestion is baseless and false. I strongly urge you to reach our ********************* and we would love to look into your claim and address it specifically. 

Leanna D's profile image
Leanna D 
3 years ago

Hard core sales pitch and no warning about their cancellation policy just a quick sign here, initial here thing I started to try to cancel my order the day after purchase! They ignored me, ignored my texts and phone calls and, after 3 attempts to deliver their product (they sent to wrong address twice), I got it anyway. I immediately gave the package -unopened - to ********** to return. Ive tried texting them, calling them, etc., as well as disputing the charges with my bankall to no avail! They are insisting on charging me ... read more

Business response:

Dear Customer, We are truly sorry to hear that you are not happy with the experience you had with us. Our records indicate that you did communicate with us and that you were answered and even offered in good faith a settlement to resolve this, which to this moment you have not responded to. While we acknowledge that it is impossible to successfully saticfy 100% of our customers, it is important to note that we do serve thousands of customers every month and that the vast majority of them are happy with both their purchase an... read more

Mary G.'s profile image
Mary G. 
3 years ago

This is a scam place, they will take you for everything, and you can't get a refund..... DO NOT GO HERE!! 

Business response:

Dear Customer, we are terribly sorry to hear that your experience at our shop did not meet your expectations. . I strongly encourage you to reach a customer support at either the phone number or email address provided on the receipt given to you at the time of purchase. We will do our best to help. 

Machita1's profile image
Machita1 
3 years ago

I got ripped off for $350 for an under eye cream that is a joke. At least I didnt get taken for the $10,000 products they pushed really hard for! Theyre harder to refuse than a time share presentation! Beware!! 

Business response:

Dear Customer, we are terribly sorry to hear that your experience at our shop did not meet your expectations. I strongly encourage you to reach a customer support at either the phone number or email address provided on the receipt given to you at the time of purchase. We will do our best to help. 

Charlotte G's profile image
Charlotte G 
4 years ago

Their sales representatives are master manipulators which falsely claim the products do things that they do not. 

Business response:

dear Madam/ Sir,We provide a professional service and do our best to be as accurate as possible with info we provide. I would love to hear more of your experience at our store so we could learn and improve. I strongly encourage you to reach a customer support at either the phone number or email address provided on the receipt given to you at the time of purchase. We will do our best to help. 

sam m's profile image
sam m 
4 years ago

we really appreciate the amazing service you guys did. super professional 

Frequently asked questions about La Belle Ame

How is La Belle Ame rated?

La Belle Ame has a 2.1 star rating with 46 reviews. 

When is La Belle Ame open?

La Belle Ame is open now. It will close at 6:00 p.m.  

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