La Bella Oceanfront Inn - Daytona

Michael P. 

on Birdeye

a year ago

Been an Expedia customer for 20 years.. I rented a room and purchased the insurance. This usually means that you are covered if you are unable to keep the reservation. So, i called and let them know that i would not be able to travel and please cancel my reservation. They said they couldn't get the property to reimburse my 240.00. I told them that i purchased the insurance for this reservation. (something i hardly ever do). They said OK but you have to make a claim with AIG insurance. "Huh" That wasn't explained when i... read more

Kent F. 

on Birdeye

2 years ago

Scabies! Need I say more?! Found this Hotel through Southwest Rapid Rewards Points and Booking.com. So I thought it might be OK for a 2 night stay. 1. First bad sign - When we arrived the "lady" at the desk laughed in our faces when I asked if there was a continental breakfast served. 2. Second bad sign she wanted $100 cash deposit even though the room was already paid for and reserved through Southwest and Booking.com. 3. Arriving at the room, the door and locks were apparently kicked it at least a couple of times, and the ... read more

Kent F. 

on Birdeye

2 years ago

Scabies! Need I say more?! Found this Hotel through Southwest Rapid Rewards Points and Booking.com. So I thought it might be OK for a 2 night stay. 1. First bad sign - When we arrived the "lady" at the desk laughed in our faces when I asked if there was a continental breakfast served. 2. Second bad sign she wanted $100 cash deposit even though the room was already paid for and reserved through Southwest and Booking.com. 3. Arriving at the room, the door and locks were apparently kicked it at least a couple of times, and the ... read more

Marty U. 

on Birdeye

4 years ago

I was a faithful Expedia customers for years but I will never use them again. I recently rented a room and the photographs of the property were very misleading. When I arrived, I found the area to be sketchy and was afraid to leave my car parked at the property. The photographs on Expedia looked like a well maintained property. When I arrived, the property looked vacant and unkept. I had already paid for the room but was forced to pay for another room in the same city and no refund was issued. Do not rely on the images... read more