Kwik Kar Auto Center of Frisco

Mandy G. 

on Birdeye

3 years ago

Oil change "service" now dead engine. How? Oil filter not properly installed. The shop manager & front desk phone operator refuse to give shop insurance, upper management, or owner's contact information. As a female navigating the predominately male auto mechanic world its difficult finding a reputable & trustworthy shop for service. I'm a returning oil change customer - shop serviced my previous vehicles & expected quality service on my newest but instead left with complete negligence on a routine oil change. Its nearly tw... read more

Steve S. 

on Birdeye

3 years ago

I was told an hour wait for a vehicle inspection. After an hour and a half I was told I failed cuz my tint was to dark. Instead of taking peoples keys and money, y’all need to go out and inspect the cars. Like a tire shop or a real mechanic would do. Or maybe ask the customer if they have tint then check it before waiting my time and money. This car has had tint since 2 days after we bought it, it has always past inspection and the car hasn’t changed 4 years later. The girl at the counter who looks like she just rolled out o... read more

Matthew S. 

on Birdeye

4 years ago

So I go to this Kwik Kar for a $35 platinum wash yesterday which include floor mat wash. After wash I find they not only did not clean the rear floor mats, but managed to loose one of retaining devices on driver side floor mat. So I complain to manager and she goes to investigate. An hour later she tells me to fill out a form and she will call me at close of business today or early tomorrow. I call back today since nobody attempted to contact me and get ahold of acting manager Eddie. He tells me he’ll order another car mat a... read more

Brandon P. 

on Birdeye

4 years ago

I'm leaving a review by experience.. I was hired on and I've have experience in the auto industry before.. worked for almost a hole week today they decided to fired me for NO reason whatsoever I've asked constantly what was the problem and I get no phone call or text back.. they didnt tell me if I would get my check or what the situation was.. I will be pressing charges on AIB or whoever's the fuck the owner is that doesnt have balls to come tell me to my face that he "has to let me go" like a professional and instead have i... read more

Brandon P. 

on Birdeye

4 years ago

I'm leaving a review by experience.. I was hired on and I've have experience in the auto industry before.. worked for almost a hole week today they decided to fired me for NO reason whatsoever I've asked constantly what was the problem and I get no phone call or text back.. they didnt tell me if I would get my check or what the situation was.. I will be pressing charges on AIB or whoever's the fuck the owner is that doesnt have balls to come tell me to my face that he "has to let me go" like a professional and instead have i... read more