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Kroger Pharmacy
- Healthcare
- Sterling Heights, MI
About this business
Location details
2051 18 Mile Rd, Sterling Heights, MI, 48314, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 1:00 p.m. | |
| Tue | 09:00 a.m. to 1:00 p.m. | |
| Wed | 09:00 a.m. to 1:00 p.m. | |
| Thu | 09:00 a.m. to 1:00 p.m. | |
| Fri | 09:00 a.m. to 1:00 p.m. | |
| Sat | 09:00 a.m. to 1:00 p.m. | |
| Sun | 09:00 a.m. to 1:00 p.m. |
Very bad service and Very slow
I honestly was surprised when I saw all of the one star reviews because at first I had a solid experience with the staff as they are friendly. However, I am prescribed important medication for seizures and I consistently have to call to confirm that the medication is ready since they will tell me one day and then I call back the next day and somehow my medication won’t be ready for another 4 more days. This has happened on multiple instances where I have had to escalate the situation. I cannot drive myself at the moment due ... read more
Negative 1. Pharmacists beyond rude!! No staff, problems with everyone's script in line! Never again!!
This pharmacy is terrible. They constantly screw up my prescriptions. And I have been taking the same medications for years. They constantly run out or don't have common prescriptions. They are always late filling my prescriptions. They are no help and don't want to help you when you have a problem. They do not know their computer codes or anything about the insurance providers codes. The incompetence is unbelievable. And it's not like I have had one issue with them. They are guaranteed to screw up at least one of my prescri... read more
This pharmacy deserves the rating it gets. Everyone here is sadly so incompetent. I understand that they can't treat every prescription as urgently as we would like, but at least have clear and prompt communication with the customer. We aren't ordering these prescriptions for fun. Some people are really in pain or need them for their health. I'm glad I got impatient and had my scrip sent to a CVS. My prescription got filled in 20 mins verses 2 days waiting.
Frequently asked questions about Kroger Pharmacy
How is Kroger Pharmacy rated?
Kroger Pharmacy has a 1.7 star rating with 27 reviews.
When is Kroger Pharmacy open?
Kroger Pharmacy is closed now. It will open at 10:00 a.m.
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