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Kroger Pharmacy
- Healthcare
- Sterling Heights, MI
About this business
Location details
2051 18 Mile Rd, Sterling Heights, MI, 48314, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 1:00 p.m. | |
| Tue | 09:00 a.m. to 1:00 p.m. | |
| Wed | 09:00 a.m. to 1:00 p.m. | |
| Thu | 09:00 a.m. to 1:00 p.m. | |
| Fri | 09:00 a.m. to 1:00 p.m. | |
| Sat | 09:00 a.m. to 1:00 p.m. | |
| Sun | 09:00 a.m. to 1:00 p.m. |
My frustration level with this pharmacy location is at a ridiculous level. I have the same sentiments as most of the low reviews here, so no need to duplicate the issues in this review. The simplest prescriptions get screwed up and I'm never notified my meds are being refilled, so I never get notified they're ready. I've tried many times to get notifications fixed, but they always get out of whack. I've talked to the pharmacist and several others there who are very nice, so I can't say it was due to their attitudes. It was t... read more
Today I lost my keys I couldn't find them and I was asking around and I was so thankful a lady named Samantha had turned them in one of the workers. the customer service rep was so kind and sweet and searched and found them in the back room and said a lady named Samantha soon as I dropped them turned them in. Samantha was an employee there.I just want to post this and say thank you Samantha and customer service rep for all your assistance.
Very bad service and Very slow
I honestly was surprised when I saw all of the one star reviews because at first I had a solid experience with the staff as they are friendly. However, I am prescribed important medication for seizures and I consistently have to call to confirm that the medication is ready since they will tell me one day and then I call back the next day and somehow my medication won’t be ready for another 4 more days. This has happened on multiple instances where I have had to escalate the situation. I cannot drive myself at the moment due ... read more
Frequently asked questions about Kroger Pharmacy
How is Kroger Pharmacy rated?
Kroger Pharmacy has a 1.9 star rating with 30 reviews.
When is Kroger Pharmacy open?
Kroger Pharmacy is open now. It will close at 1:00 p.m.
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