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Kroger Pharmacy
- Pharmacy
- Sterling Heights, MI
About this business
Kroger Pharmacy is staffed with caring professionals dedicated to helping people lead healthier lives. Our Pharmacists provide more than just prescriptions and over-the-counter medications; they provide advice and support, and are a trusted source of information. Our Pharmacists are professionally trained to administer vaccinations too. Let us help you protect your health!
Location details
2260 18 Mile Rd, Sterling Heights, MI, 48314, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 11:00 a.m. to 6:00 p.m. |
So just an update from my other reviews. I have been getting my prescriptions filled at another non Kroger pharmacy without any issues. Nobody questioning my doctors refills and questioning my refills. They fill my prescriptions and counsel me on possible side effects interactions etc. but no condescending looks our problems. Prescriptions, that the Kroger staff didn't understand my insurance refill instructions, are filled on time and I don't show up and find out they couldn't fill it, told me I needed a prior authorization... read more
This is an on going Pharmacy issue: Updated on 02/06/2025: So after I had another discussion about their poor service, organization and knowledge of the insurance systems I talked to the store general manager about it. He discussed the situation with the pharmacy managers and instead of things getting better some type of written note was put in my file and now another Kroger pharmacy that was going to fill my prescriptions won't. And they specifically cited the entry in my file as to why they wouldn't. I never threatened any... read more
Terrible service. Rude staff. Reorder and having medications in stock is non existent. Knowledge of staff is terrible. They don't even know their own system. They make allot of mistakes and try to hide them or blame you. They send you a text message instead of calling if they don't have critical medications you need. No customer service.
Frequently asked questions about Kroger Pharmacy
How is Kroger Pharmacy rated?
Kroger Pharmacy has a 3.3 star rating with 31 reviews.
When is Kroger Pharmacy open?
Kroger Pharmacy is closed now. It will open tomorrow at 9:00 a.m.
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