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Kroger Pharmacy

3.3

About this business

Location details

9919 Westheimer Rd, Houston, TX, 77042, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
Sun11:00 a.m. to 6:00 p.m.
3.346 reviews
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Ridel Diaz's profile image
Ridel Diaz 
on Google
5 days ago

Thuy was really nice and helpful, I went to get my flu shot today and she helped me and made the process easy and quick. 

Ismara González's profile image
Ismara González 
on Google
a week ago

Muy temprano para estar alterada y si así fue hoy en este lugar que pésimo servicio ahí todos en grupo hablando y hablando no te miran no te entienden los llama y como si vi ellos no fuera que rabia 😡 muchas cajas una solo funciona no seis están falta de trabajadores o que cosa es pero si quieren vender póngale más atención a esto 

Mike Hanlen's profile image
Mike Hanlen 
on Google
4 weeks ago

Great service, I've tried several other pharmacy's only to be disappointed. The staff are always helpful and knowledgeable and Veterans, you can count on the same persons taking care of your prescription. 

BonguLove Lee (BunnyLover86)'s profile image
BonguLove Lee (BunnyLover86) 
on Google
a month ago

This Kroger pharmacy has the worst customer service. They’re not very friendly and sometimes rude and take too long. Their pharmacist (Asian guy) is not very helpful and kind of unfriendly. Even their staff members are pretty much same way. Sometimes they don’t answer their phone and even hang up on you. The only reason I switched to this location was because it was closer to my work but it’s disappointing and hate I don’t have a choice. I hope they will consider and value my feedback for some improvement. 

Shafkat Chowdhury's profile image
Shafkat Chowdhury 
on Google
6 months ago

When I came to the pharmacy to give refill order, the pharmacy tech informed me that there is no refill and it ended in last october, 2024. But I informed him that I picked up refill medication with my new prescription in January 3rd, 2025 but he argued with me and refused to provide any refill and eventually I had to bring the medication bottle that had a label that showed the date of pickup and also more refills to go then he mentioned that I transferred my refill prescription out of Kroger. Finally with the intervention o... read more

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Frequently asked questions about Kroger Pharmacy

How is Kroger Pharmacy rated?

Kroger Pharmacy has a 3.3 star rating with 46 reviews. 

When is Kroger Pharmacy open?

Kroger Pharmacy is closed now. It will open at 11:00 a.m. 

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