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Kroger Pharmacy

1.3

About this business

Location details

3039 Breckenridge Ln, Louisville, KY, 40220, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
1.3197 reviews
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Robin Ernst's profile image
Robin Ernst 
4 years ago

WORST pharmacy we have EVER used. One person working counter with 12 people in line. She is very slow. We constantly complain but NOONE seems to care. We have to use Kroger because of my husband's insurance, but I am calling insurance company today to complain and inquire further. If I still have to use Kroger I would rather drive out of my area to get out of this rat race. My husband and I had RXs sent in at sa m.j e time this AM. I have to use Walgreens. Mine was ready when I got there. In store no longer than 10 mins and ... read more

Jenny Stauss Lee's profile image
Jenny Stauss Lee 
5 years ago

Worst everrrrr!!!! They must only have 1 person working because I've been sitting in the line for 30 minutes and they've only gotten through 2 people so far. 2!!!!! Never coming back. 

Laura Farmer's profile image
Laura Farmer 
5 years ago

The worst pharmacy I have used. The workers are rude and could care less how long they make you wait. If you use the drive thru, they will have both lanes open with one worker. I just sat for 30 mins, once it was my turn, another car pulled up to the lane next to me and she got taken care of first? After they can see who has been sitting there. Mind you, it took them 20 mins to even take care of the first car in line. I will be transferring my prescriptions ASAP! Save your time and use another pharmacy! 

Nellie LeeAnn's profile image
Nellie LeeAnn 
6 years ago

This breckenridge kroger pharmacy is the absolute worst. A perscription gets called in. I show up 2 days later to pick it up, isn't ready come back at 830 tonight. Fine. I go back 24 hours later. Isnt ready. We will have it ready in 15 minutes. I wait 45 minutes and then leave. Pick it up next day. Fast forward 1 month and its time for a refill. Drop it off saturday, they said it won't be ready til about 1pm sunday. No problem. I come back on Monday. They cant find it in the system. 5 minutes later they find it, it was mispl... read more

Estill Frodge's profile image
Estill Frodge 
6 years ago

McMahan Plaza is the worst pharmacy. Do not use them. Days behind and they aren't even busy. They lose your scripts and even put them under the wrong profiles. Staff is clueless This place is the worst. 

Felicia Bailey's profile image
Felicia Bailey 
6 years ago

I have been trying to get my meds for 4 days. Was told they were ready. Came to get them. Was told to come back in 1 hour. Came back in 1 hour. Was told they still was not ready. 4 days later still don't have meds 

Glenn Sadle's profile image
Glenn Sadle 
6 years ago

The worst experience I’ve had. Helping my dad pick up prescriptions. Took them 20 minutes to find it. Dropped off prescriptions earlier in the day. Still weren’t done by 9pm that night. 

Tony Byers's profile image
Tony Byers 
6 years ago

Told refills would be ready next day. Went to pick up and then told it had to be sent to central location to be filled. Pharmacy said clerk should have known that but did not know why she said next day. When asked if I would like to set up auto refill told them last time I did they screwed that up to. Guess will switch to Meijer. 

Frequently asked questions about Kroger Pharmacy

How is Kroger Pharmacy rated?

Kroger Pharmacy has a 1.3 star rating with 197 reviews. 

When is Kroger Pharmacy open?

Kroger Pharmacy is closed now. It will open tomorrow at 9:00 a.m. 

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