Kroger Pharmacy

Emily Palmer 

on Google

3 days ago

John needs to learn customer service and stop cutting off people who are trying to talk to him on the phone. He's been incredibly rude for the last two days while I have been told incorrect information. On September 21st I was told I had a medication that wouldn't be ready to fill for 6 days. On the 24 I was told it could be filled on the 25th; but only after being rudely interrupted until I had to stop John, in the middle of cutting me off, to ask for him to let me finish what I was trying to say. On the 25th I called in th... read more

Chloe Jean 

on Google

5 days ago

Went in to get my medicine yesterday afternoon. My doctor told me it would be best to have to it today, she sent it in to this beechmont location. I get there, and this lady named Kathy was helping me. She was unfriendly and rude from the get go and seemed annoyed that I was even talking to her. She told me they didn’t have it ready, saying it was only sent in 20 minutes ago which was not true, it was sent in over an hour ago, i physically watched my doctor sent it in at my appointment, then she asked me me why I was already... read more

Logan Radlove 

on Google

2 weeks ago

Excruciating experience. Takes forever, overcharges, always tells me its ready then have to come back in "20 mins" ... constantly has issues with applying toward insurance. Save yourself and go ANYWHERE ELSE 

Ashley Darna 

on Google

3 months ago

This pharmacy really is terrible. I don’t know if they are horribly understaffed or if they just have extremely apathetic employees. Nearly every time we pick up a prescription we have some kind of issue. My husband’s refills keep getting sent to the Mariemont store. I requested refills of 3 prescriptions - all of which had refills available in the app to be picked up on a Friday. It is now mid day Sunday and 2 of the 3 have not been filled. I called to see what the issue was because this pharmacy never makes any effort to i... read more