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Kroger

3.6

About this business

Kroger offers thousands of quality food and household products from your favorite brands and companies. From fresh produce, meats and seafood to dairy, home goods and pharmaceutical needs, Kroger is your one stop for savings. 

Location details

5050 Rutgers St Nw, Roanoke, VA, 24012, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.625 reviews
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Monterey L Harris's profile image
Monterey L Harris 
recommend  Recommended
2 years ago

I always go to Kroger Rutgers because I used to work next door at Lowe's... customer service is closed a lot because they're shorthanded but everything else Kroger's wonderful and I really like the self checkout staff and the pharmacy staff.m 

Charles M Hutsell's profile image
Charles M Hutsell 
3 years ago

If I could get zero stars, I would. I ordered $160 dollars worth of groceries online for pickup. My card has been charged for this amount, but apparently Kroger doesn't keep up with inventory and nothing is actually in stock. My final total ended up being around $90 and the refund for the rest of what they didn't have will take 3-7 business days.This location's pickup service is horrible. Its a good thing they removed the pickup fee of $4.95 I guess...smhDo not order … See more 

Kimberly Tingler's profile image
Kimberly Tingler 
recommend  Recommended
4 years ago

the night shift people there are so sweet and kind. they do anything to helped you and they do go out of there if they can't find what you are looking for. now with the day shift I want go there. the bakery will I different want go there cause they are rude and act like they don't want to helped you or they just give you that looked like do you need something or not I have things to do so I can get the hell out of here 

David Jones's profile image
David Jones 
4 years ago

MANGER lady one clump telephone pole backwards to tell a lie before she climb it forward and tell the truthfulness she's really truest sense of speaking got me in my feelings visiting there 3 times before I can say she is like a person who has a vengeance 

Anthony Clark-Adams's profile image
Anthony Clark-Adams 
recommend  Recommended
5 years ago

Very friendly staff that knows your name 

Mike Waller's profile image
Mike Waller 
recommend  Recommended
5 years ago

Great customer service. My new grocery store. 

Leslie McLea's profile image
Leslie McLea 
recommend  Recommended
5 years ago

click list. kroger ship. 

Jason Michael Gilmore's profile image
Jason Michael Gilmore 
6 years ago

So y’all take the most centrally located store nearest the most centrally located 24 hour other brand stores in the area and you start closing it overnight but leave the Hollins one open all night??? BRILLIANT. ... and update your hours on Google and on here. So over it- I won’t be shopping at Kroger anymore! 

Luis Brittany Cordero's profile image
Luis Brittany Cordero 
6 years ago

Don’t ever do a clicklist with this Kroger they are so un prepared. They have known about the snow storm for over a week now and they still proceeded with the normal amount of time slots for each time period. My order was to be ready between 11-12. I get there and they say oh I’m sorry we’re running behind because of the storm it’s not gonna be ready till 1-1:30. Then the manager says I’m sorry I don’t know what to tell you we just don’t have enough people for the orders coming in. By the time they were to pick the orders fo... read more

Frequently asked questions about Kroger

How is Kroger rated?

Kroger has a 3.6 star rating with 25 reviews. 

When is Kroger open?

Kroger is open now. It will close at 6:00 p.m.  

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