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Kroenlein Karl R Dvm - Valley Animal Hospital
- Veterinarians
- Roanoke, VA
About this business
Location details
5146 Hildebrand Road Northwest, Roanoke, VA, 24012, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 7:30 p.m. | |
| Tue | 7:30 a.m. to 5:45 p.m. | |
| Wed | 7:30 a.m. to 5:45 p.m. | |
| Thu | 7:30 a.m. to 5:45 p.m. | |
| Fri | 7:30 a.m. to 5:45 p.m. | |
| Sat | 8:00 a.m. to 12:45 p.m. | |
| Sun | Closed |
This place is AWFUL! Corporate run now, and OMG! NO one can afford to take their animal there. Staley is the worst! She used to be a descent vet, now, she'll throw a $500 dollar bill in your face and smile about it! Trying to explain to me that "her employees" require $20 bucks an hour, and how the cost have to be passed on! Really? I've been taking my MANY pets there for 20 years and today was the last straw!! They are so much more worried about how much you'll pay, they don't even acknowledge you have a sick pet and need h... read more
They do not answer the phone. It prompts you to leave a message, but then says the messages may not be reviewed for a while. My dog is sick and needs to see his vet. They push the “CareClub” membership, which I have paid for several years for two dogs, now I am wondering what I’m paying for? The vet tech chat said my dog needed to be seen immediately and sent me a link to book an appointment online, the earliest available online was a week away, so of course I would try to call. But I guess they just expect you to pay for th... read more
staff was very helpful. took great care of my Boomer.
Honestly it is a bit pricey but this is the best vet experience I've ever had they truly and genuinely care about you and your animals. Dr Staley is an absolute heartfelt pleasure, she is the most kind courteous and heartwarming that we've ever encountered
I went there for 46 years with 6 dogs from puppies to their end of life. Valley Animal was the best for years and then VCA bought them out. I spent a whole lot of money with 6 dogs. I tired to get an acute appt on a Saturday at 8 am and said they were full. Tried Monday at 8 am and they said they were full even though it was their late night and previously had same day appts. The manager would not work me in. I felt as though this was just wrong and changed vets and got in the next day. Very disappointing needless to say.
Frequently asked questions about Kroenlein Karl R Dvm - Valley Animal Hospital
How is Kroenlein Karl R Dvm - Valley Animal Hospital rated?
Kroenlein Karl R Dvm - Valley Animal Hospital has a 4.6 star rating with 247 reviews.
When is Kroenlein Karl R Dvm - Valley Animal Hospital open?
Kroenlein Karl R Dvm - Valley Animal Hospital is closed now. It will open tomorrow at 7:30 a.m.
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