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Kristen Uniforms & Linens
- Uniforms
- Eggertsville, NY
About this business
Kristen Uniforms & Scrubs supplies a complete line of professional healthcare scrubs, chef coats and pants, aprons, shoes/clogs, accessories, and more. We specialize in high quality custom embroidery or monogramming for groups or individuals too! We can fulfill an order for thousands of items or just 1 while treating each job with the utmost care. We feature the top uniform, footwear, and scrub brands in the industry such as Cherokee, Dansko, Dickies, IguanaMed, Grey's Anatomy, Koi, Chef Works, and more! In addition we carry... read more
Location details
2010 Eggert Rd, Eggertsville, NY, 14226, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
WATCH OUT FOR UNKNOWN BACKORDERS – Placed an order. Was never informed before, during, or after via the site or order tracking that my item was backordered. Two days after my "expected" delivery date with still no status update to my "order tracking" I contacted the store who THEN finally told me my item was back ordered and gave me a new delivery date. THAT date came and went without ever being informed that my item was again back ordered for another THREE WEEKS. This has been over a month and a half. Still no word on getti... read more
Business response:
We?re sorry you had a negative experience. Once a back-order date is received our customer is emailed with an offer or the option to cancel. There may be times one doesn?t receive it due to spam filters/error. I am sorry the notification failed & we will take your suggestions to improve. I'm confident if you order from us again you?ll be satisfied. Like many businesses we?re open to occasional mistakes despite effort to eliminate them. Please call us so we may correct the bad experience you had!
Great customer service – I've had many experiences with this company and can say in the last few years I have been very satisfied every time I shopped there. I don't have a lot of time to purchase items for my restaurant so when I do I want it to be quick and easy and this company definitely meets my expectations. If you call during business hours you always get a friendly customer service rep who will answer all of your questions and let me know about the status of my order. They sent me swatches for table linens at no char... read more
Business response:
Thank you for the kind words. We appreciate all of our customers and I am glad we could serve you well enough for you to return!
Small/Family business with great service and prices! – I have been placing orders with this business both online and over the phone for the last couple years. They have great personal customer service when you call (something that has been dissapearing in our society) but with the low prices of the larger companies as well. It's clearly a family run and oriented company and I'd rather deal with them than other vendors I've experienced who have too much to process and dont remember who you are. They've changed managers since ... read more
Business response:
We are very happy to hear that you take advantage of our flexible management and friendly staff. being a family-oriented business we're committed to our personal customer service.
Everything under the sun! – I usually order scrubs from their website and have never had any issues with my order. Their prices are great compared to other online stores, and if you join their mailing list they even send you coupons!! While browsing through their websites I found that they have such a large varitey or products at amazing prices. I ended up ordering some tablecloths and the girl on the phone helped me with the cloth sizing and everything. This is a great place to shop!
Business response:
Awesome! You've found a few of our products to enjoy. I hope the table linens look great.
Terrible customer service – I received my order with several items missing. The company never contacted me to let me know that certain items were on backorder. At this point, I needed to ship out incomplete kits for my event and couldn't wait for the rest to come in. I called back and left a message to cancel the remainder of my order and to call me to confirm, but again I did not hear from the company. When I called again a few days later they told me, "Oh yeah. That order was canceled." I would have appreciated some commun... read more
Business response:
I apologize for this negative experience you had. We are now operating under new management and have greatly reduced these mistakes. Our ownership would love to make up for the lack of communication you experienced and are committed to keeping our customers happy. Please feel free to call us for your next order and reference this comment so we can make up for this.
Dumbest business around.. – I placed an order online and wrote "cancel order if item is not in stock" in the notes section. They charged me anyway and let me know of the cancellation 2 weeks later. I had to CALL for a refund. These people have no idea how to run a business, don't bother. -online business owner
Business response:
I am sorry the staff did not see that comment and we now operate with new policies so this mistake will not happen again. We would love to earn back your trust so feel free to call us and reference this negative experience. You can meet our new staff and management or talk to the family that owns this business. We are taking great effort to improve our business every day!
Frequently asked questions about Kristen Uniforms & Linens
How is Kristen Uniforms & Linens rated?
Kristen Uniforms & Linens has a 4.5 star rating with 192 reviews.
When is Kristen Uniforms & Linens open?
Kristen Uniforms & Linens is open now. It will close at 6:00 p.m.
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