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Koons White Marsh Chevrolet Service Center

4.5

About this business

Location details

10207 Philadelphia Rd, White Marsh, MD, 21162, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 6:00 p.m.
Tue7:30 a.m. to 6:00 p.m.
Wed7:30 a.m. to 6:00 p.m.
Thu7:30 a.m. to 6:00 p.m.
Fri7:30 a.m. to 6:00 p.m.
Sat8:00 a.m. to 4:00 p.m.
SunClosed
4.51,959 reviews
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Aubrey Robinson's profile image
Aubrey Robinson 
a month ago

DO NOT TAKE YOUR VEHICLE HERE FOR SERVICE! In making one more attempt at getting this resolved, I sent Christian an email in response to his BS responses. With no surprise at all, I have not gotten a single response again, so I will be going today to file a small claims case. *Update: The response below is BS. it has been over a year before anyone decided to respond to my review. I have not spoken with the general manager once, and have not been offered a single resolution whatsoever. I’ve been ignored completely for the pas... read more

Aubrey Robinson's profile image
Aubrey Robinson 
2 months ago

DO NOT TAKE YOUR VEHICLE HERE FOR SERVICE! *Update: The response below is BS as it has been over a year before anyone decided to respond to my review. I have not spoken with the general manager once, and have not been offered a single resolution whatsoever. I’ve been ignored completely for the past year. Koons refused to respond to my case through the Attorney General as well, so small claims court is next. Save yourself the headache and take your vehicle elsewhere.* Back in June of 2024, I brought my car in to have the wind... read more

Sherlon Ferguson's profile image
Sherlon Ferguson 
2 months ago

I purchased a ‘2025 Chevrolet Traverse three months ago and it is such a beautiful vehicle that when I received a scratch on it I wanted to take care of it in the proper fashion. I had heard about the great scratch and dent people at Koons Chevrolet so I took it in for advice as how to proceed. It came down to painting or touch up work. That’s where Denny came in. He walked me through the various processes until I felt comfortable with my decision. His candor and professionalism in the trade helped me through this and the ve... read more

Jerry M's profile image
Jerry M 
2 months ago

Tom Howard in service was great! Our Nissan Rogue was overdue for maintenance but he was able to get the parts and have our vehicle back running great. We needed an extra key for our daughter & Denny Norris had a key made while the vehicle was in service which saved us a lot of time & was hassle free. 

Aubrey Robinson's profile image
Aubrey Robinson 
2 months ago

DO NOT TAKE YOUR VEHICLE HERE FOR SERVICE! *Update: The response below is BS as it has been over a year before anyone decided to respond to my review. Koons refused to respond to my case through the Attorney General as well, so small claims court is next. Save yourself the headache and take your vehicle elsewhere.* Back in June of 2024, I brought my car in to have the windshield replaced. I asked numerous times if this was an OEM part and was assured that it was. I was told that it would be about 4 hours because once it is i... read more

Frequently asked questions about Koons White Marsh Chevrolet Service Center

How is Koons White Marsh Chevrolet Service Center rated?

Koons White Marsh Chevrolet Service Center has a 4.5 star rating with 1,959 reviews. 

When is Koons White Marsh Chevrolet Service Center open?

Koons White Marsh Chevrolet Service Center is closed now. It will open tomorrow at 7:30 a.m. 

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