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Koons Lexus of Wilmington Service center
- Automotive
- Wilmington, DE
About this business
The Koons Lexus of Wilmington Service Center is staffed with an experienced team of automotive technicians specializing in service for new and used cars and SUVs. At Koons Lexus of Wilmington we only use genuine OEM certified parts in our auto repairs. Our service technicians also have years of experience working on all types of Lexus cars, new and old. And, with Koons Concierge available to all vehicles purchased at Koons, you can schedule your service online, keep up-to-date via text, and we'll pick up & deliver your vehic... read more
Location details
2100 Pennsylvania Ave, Wilmington, DE, 19806, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Rob was my service advisor and because of his lack of professionalism and HORRIBLE communication, I had the worse customer experience that I've ever had at this Lexus dealership!! He made me feel as if I was not not a priority and unimportant!!! My car was in the Lexus garage for 8 days and during this time Rob did not respond to several of my texts messages and calls or was extremely delayed in returning my calls. He took 6 out of the 8 days supposedly trying to save me money (which never happened) by finding a used part an... read more
Great on time service every time. Same service when picking up parts as well!
Terrible service during the purchase of my vehicle. Tedious, sales persons lacks knowledge of the product they are trying to sell. Also I got promised complimentary service which was not given to me. Be ready to spend 8+ hours without food/lunch at the dealership just to buy 1 vehicle. Tried to step out for lunch but they pressure you not to leave because "you'll lose your place in line".
Man these young guys are on fire. The energy isn't a yesterday you need this to get that. They are eclipsing upon all the Light they can soak up. The service is commedable particularly sales, detailing wasn't bad and the Black Coffee was superb
Frequently asked questions about Koons Lexus of Wilmington Service center
How is Koons Lexus of Wilmington Service center rated?
Koons Lexus of Wilmington Service center has a 4.7 star rating with 2,003 reviews.
When is Koons Lexus of Wilmington Service center open?
Koons Lexus of Wilmington Service center is open now. It will close at 8:00 p.m.
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