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Koons Lexus of Wilmington Service center
- Automotive
- Wilmington, DE
About this business
Location details
2100 Pennsylvania Ave, Wilmington, DE, 19806, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
I purchased my car from Lexus of Wilmington late last year. My sales experience was not out of the ordinary but their service department is a nightmare. The department as a whole is very young and inexperienced, and there’s no institutional knowledge or standard practice on how to handle people coming in the door. Heritage One is just having them churn and burn customers. Purchased my new car late in the day and sales coordinated having service work on it for final detailing, punch list items and delivery. There’s 5 guys sta... read more
Excellent Dealership. Especially greatful to the manager Alex B. for his great service, listening skills, and business attitude.
Great price for an oil change
Once again, excellent service and coordination from Rob Payson, we Senior Service Advisor. I Rob insured that I was informed of the work that needed to be done and an accurate waiting time assessment. Great staff all around... A++++++ experience and grateful to Rob for his expertise and thoughtful assistance. Mark
Worst service. Almost five hours for 30k service.
Frequently asked questions about Koons Lexus of Wilmington Service center
How is Koons Lexus of Wilmington Service center rated?
Koons Lexus of Wilmington Service center has a 4.7 star rating with 2,014 reviews.
When is Koons Lexus of Wilmington Service center open?
Koons Lexus of Wilmington Service center is open now. It will close at 5:00 p.m.
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