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Koons Ford of Annapolis Service
- Other
- Annapolis, MD
About this business
Location details
2540 Riva Rd, Annapolis, MD, 21401, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | 07:30 a.m. to 7:00 p.m. | |
| Wed | 07:30 a.m. to 7:00 p.m. | |
| Thu | 07:30 a.m. to 7:00 p.m. | |
| Fri | 07:30 a.m. to 7:00 p.m. | |
| Sat | 07:30 a.m. to 7:00 p.m. | |
| Sun | 08:00 a.m. to 2:00 p.m. |
Great Service and able to take care of issue. Marty was great and keep me informed of all issues and corrective options.
Poorest service I have ever received from any service center. They do not answer their phones. They do not return messages. Their work is good but good luck getting in, in a timely fashion. Their pick up and delivery is also good. Update: I talked with the General Manager and he dealt with the issue right away.
It says a lot about an organization when they refuse to address known issues. With the negative comments, posted here, which are true, in my opinion, they never even took the time to address them. The customer service at this Ford is horrible...once you leave with your vehicle. As you're going through the buying process, staff are all at your disposal, helpful, pleasant and would help you with any and everything. Once you leave with that vehicle, good luck getting any assistance. On two occasions I've emailed and called and ... read more
Good team
Frequently asked questions about Koons Ford of Annapolis Service
How is Koons Ford of Annapolis Service rated?
Koons Ford of Annapolis Service has a 3.6 star rating with 28 reviews.
When is Koons Ford of Annapolis Service open?
Koons Ford of Annapolis Service is closed now. It will open at 7:30 a.m.
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