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Koons Clarksville Chevrolet Buick GMC Service Center

4.6

About this business

The Koons Clarksville Chevy Buick GMC Service Center is staffed with an experienced team of automotive technicians specializing in service for new and used cars, trucks, and SUVs. At Koons Clarksville Chevy Buick GMC we only use genuine OEM certified parts in our auto repairs. Our service technicians also have years of experience working on all types of Chevrolet, Buick, and GMC vehicles, including trucks and vans. And, with Koons Concierge available to all cars & trucks purchased at Koons Clarksville Chevy Buick GMC, you ca... read more

Location details

12421 Auto Dr, Clarksville, MD, 21029, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 6:00 p.m.
Tue7:00 a.m. to 6:00 p.m.
Wed7:00 a.m. to 6:00 p.m.
Thu7:00 a.m. to 6:00 p.m.
Fri7:00 a.m. to 6:00 p.m.
Sat8:00 a.m. to 4:00 p.m.
SunClosed
4.6837 reviews
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Colin O's profile image
Colin O 
on Google
3 days ago

If you have a transmission issue, it’s apparently typical to not have your car for a couple of weeks. Here it is, straight from their mouth. Edit: to respond to Ray’s comment, I dropped my car off on a Saturday, was told it would be Monday through Wednesday before I got my car back, and only after those days passed was I told that two weeks or more is typical. You can see here I was told on the first Wednesday that the tech was “finishing up” and they would “have me in tomorrow”. Friday I was told they were still working on ... read more

Amanda Rassen's profile image
Amanda Rassen 
on Google
a month ago

EVERY TIME I try and schedule a service appointment and call in the day before to confirm, I never have an appointment. This place always seems to have an issue with their computer system and staff shortages. I will be permanently taking my business elsewhere. 

Julie Martinez's profile image
Julie Martinez 
on Google
2 months ago

Ryan Goodrich was so helpful and nice. Customer service is great!!! 

howard jones's profile image
howard jones 
on Google
3 months ago

Thanks Ryan was a great advisor 

Dwennimmen's profile image
Dwennimmen 
on Google
3 months ago

Don't really enjoy giving mediocre or bad reviews. Overall the staff are decent enough. I just don't appreciate making an appointment for a specific time, stating the reason for the appointment, specified that I'd have to wait for my vehicle(didn't have other transportation that day) to get there for my appointment slot and be told they are backed up and wouldn't be able to get to my car that day, and if I could leave the car over the weekend? So I basically drove from the other side of town and wasted time and gas to turn a... read more

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Frequently asked questions about Koons Clarksville Chevrolet Buick GMC Service Center

How is Koons Clarksville Chevrolet Buick GMC Service Center rated?

Koons Clarksville Chevrolet Buick GMC Service Center has a 4.6 star rating with 837 reviews. 

When is Koons Clarksville Chevrolet Buick GMC Service Center open?

Koons Clarksville Chevrolet Buick GMC Service Center is open now. It will close at 4:00 p.m.  

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