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Koons Annapolis Toyota Service Center
- Automotive
- Annapolis, MD
About this business
The Koons Annapolis Toyota Service Center is staffed with an experienced team of automotive technicians specializing in service for new and used cars, trucks, and SUVs. At Koons Annapolis Toyota we only use genuine OEM certified parts in our auto repairs. Our service technicians also have years of experience working on all types of Toyota vehicles, including trucks and hybrid engines. And, with Koons Concierge available to all cars & trucks purchased at Koons Annapolis Toyota, you can schedule your service online, keep up-to... read more
Location details
1107 West St, Annapolis, MD, 21401, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 7:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
The staff was very helpful and professional Yes
I rarely writing reviews, but this one is necessary Today I picked up my car from Koons Toyota Annapolis and will be the last time I am going to visit this shop after 8 years and more being a loyal customer. The service was horrible and I believe i was ripped off by solid amount of money. I would not recommend it.
James has been a pleasure to work with—always kind, patient, and willing to answer all my questions. My first interaction with him was when my 2001 4Runner broke down an hour outside of town. He quickly assessed the issue, clearly explained the necessary repairs, and made the entire process smooth and stress-free. As someone new to the area without a regular service provider, I’m so glad I chose Koons. Their exceptional customer service and reliable vehicle care have made me feel completely at ease.
This place is absolutely pathetic! 1st they used a impact on my lug nuts 70k truck and they're grinding the paint off the lug nuts and rounding them off, never mentioned it to me I found out myself "they did apologize and fixed the lug nuts". 2nd I just got my truck back from my 20k service I'm not even to 21k miles yet and I have low washer fluid, topping up fluids is part of the service and the washer fluid is right there this place can't even bother to do the most basic things but I'm supposed to believe they're actually ... read more
Frequently asked questions about Koons Annapolis Toyota Service Center
How is Koons Annapolis Toyota Service Center rated?
Koons Annapolis Toyota Service Center has a 4.7 star rating with 3,147 reviews.
When is Koons Annapolis Toyota Service Center open?
Koons Annapolis Toyota Service Center is closed now. It will open tomorrow at 7:00 a.m.
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